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carlo adrian macias cervantes

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Sonora, Mexico

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Résumé

Jobs verified_user 0% verified
  • Supercare Health
    Customer Services Pickup Department
    Supercare Health
    Jan 2025 - Jan 2026 (1 year 1 month)
    • Coordinated the logistics for medical equipment returns and pickups, ensuring timely retrieval and high patient satisfaction.
    • Communicated directly with patients and caregivers to schedule pickup appointments and provide clear instructions on the process.
    • Collaborated with dispatch and warehouse teams to optimize routes and resolve scheduling conflicts.
  • A
    Customer Services Representative
    AmbetterHealth by Centene
    Jan 2024 - Jan 2025 (1 year 1 month)
    • Provided high-quality bilingual customer support, efficiently resolving inquiries and managing healthcare account requirements.
    • Consistently met quality and customer satisfaction metrics within a critical communication environment.
    • Coordinated internal workflows to streamline the resolution of complex medical and client cases.
  • C
    Sales Manager
    Clothing Store The Red Zone
    Jan 2020 - Jan 2024 (4 years 1 month)
    • Led all retail sales operations and drove revenue growth through personalized service, inventory control, and strategic product promotion.
    • Actively listened to client preferences to recommend ideal products and men's fashion styles, successfully building long-term customer loyalty.
    • Applied effective closing strategies and identified buying signals to ensure steady sales growth without high-pressure tactics.
Education verified_user 0% verified
  • S
    Software Engineering
    Sonora Technological Institute
    Jan 2020 - Current (6 years 10 months)