C

Carl Joshua Paras

About

Detail

Province of Laguna, Philippines

Timeline

work
Job
school
Education

Résumé

Jobs verified_user 0% verified
  • Trip.com
    Travel Consultant
    Trip.com
    Feb 2024 - Current (2 years 8 months)
    As a Travel Consultant, I assisted corporate travel for international companies, predominantly in the APAC region, by generating detailed itineraries based on the business schedules provided. I ensured that the clients' company travel policies and guidelines were consistently followed to maintain compliance and satisfaction. Additionally, I utilized call management skills to effectively communicate with clients regarding any urgent needs, ensuring timely responses and enhancing overall client service.
  • E
    Travel Consultant
    Enshored Inc.
    May 2022 - Feb 2024 (1 year 10 months)
    Delivering exceptional experiences and services for both international business/corporate and leisure travelers.
    Enhancing product knowledge to offer outstanding service to clients.
    Exploring alternative options for complex situations.
  • WNS Global Services
    Travel Consultant
    WNS Global Services
    Mar 2021 - Apr 2022 (1 year 2 months)
    Engage with customers daily, providing detailed, professional, and courteous service to guarantee satisfaction. Offer comprehensive product knowledge and services to address customer inquiries thoroughly and efficiently. Aid new employees in mastering products and performing tasks efficiently to support their clients' travel plans.
  • I
    Customer Service
    Inspiro Relia Inc.
    Jan 2021 - Mar 2021 (3 months)
    • Addressed account and credit issues, managed customer complaints, and conducted thorough follow-ups to guarantee satisfactory resolutions.
Education verified_user 0% verified
  • Our Lady Of Fatima University
    B.S in HRM
    Our Lady Of Fatima University
    Jan 2018 - Jan 2020 (2 years 1 month)