Carl Dispoto

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Senior Account Manager

Notified

Nov 2022 - Current (3 years 8 months)

• Manage a portfolio of 130+ enterprise clients across industries, representing $4M+ in contract value, delivering tailored SaaS solutions that drive retention and growth. • Consistently exceed revenue targets through strategic upselling and cross-selling of Notified's IR, PR, and marketing platforms. • Earned the Sales Performance Bonus every year at Notified, reflecting a consistent track record of quota achievement and client success. • Act as a strategic advisor to C-level stakeholders, providing data-driven insights and personalized recommendations to maximize value and ROI. • Drive account expansion and renewals, contributing $600K+ in incremental revenue and a 16% increase in average contract value per client. • Develop and exe

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Director, Customer Success

NEWS DIRECT

Feb 2021 - Aug 2022 (1 year 7 months)

• Managed NewsDirect's sales renewal pipeline, achieving an 80% renewal rate. • Drove adoption of the News Direct platform through client onboarding and lifecycle management.

Head of Newsroom Operations

Business Wire

Aug 2004 - Nov 2020 (16 years 4 months)

• Supported Business Wire's Executive Leadership team by managing sensitive, complex situations and inquiries that required immediate attention. • Led monthly staff meetings, presenting current information to staff, and conducing an informative Q&A session. • Interviewed, hired, trained, mentored, and managed more than two dozen direct reports. • Served as liaison with Business Wire's largest VIP clients and high-priority accounts, including Philip Morris International, Starwood Hotels and Resorts, Merck, Pfizer, and Proctor & Gamble. • Delivered upselling and cross selling to a diverse client base, increasing company revenue by more than $100,000. • Worked closely with executives at various Fortune 500 Companies to disseminate market

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Associate Editor/Reporter

ESPN SportsTicker

Jan 2000 - Nov 2024 (24 years 11 months)

• Generated live copy and conducted interviews at hundreds of live events, including the U.S. Open, World Series and NBA Finals. • Directed NCAA Women's Basketball Tournament coverage from 2001-2004. • Wrote and edited game recaps, news stories and previews daily.

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