Wilmer Camilo Núñez Pinilla

Wilmer Camilo Núñez Pinilla

About

Detail

Customer service
Bogota D.C., Colombia

Contact Wilmer regarding: 
work
Full-time jobs
Starting at USD2/hour

Timeline


work
Job
school
Education

Résumé


Jobs verified_user 0% verified
  • C
    Agent
    Chef menu
    Apr 2019 - Current (7 years 7 months)
    - implement new channels of retention and quality of customer service.
    - maximize sellings in the restaurants affiliated
    - Agent, coordinator and back office, related to taking orders, tracking and traceability with address taken by telephone conversations and helping grow the chef menu entrepreneurship.
  • Virgin Mobile
    Rock Agent
    Virgin Mobile
    Feb 2018 - Feb 2019 (1 year 1 month)
    - I implement an additional tool for searching the selling points live in the web page of the company
    - I helped the development and collect of manual tools for a friendly space for the workers who are bike users
    - creation of informational brochures to help and optimize the processes for new workers
    - customer service analyst in charge of managing customer requirements, for the website, chat service channels, WhatsApp chat , inbound and outbound line
  • Maloka
    Maloka guide trip
    Maloka
    Jun 2017 - Dec 2017 (7 months)
    - implement improvements in the workshops to exhibit with different methologies and supportive materials for new staff, in order to improve communication with the visitors
    - supervisor and guide trained to inform, motivate, orient guide and assist the visiting public
Education verified_user 0% verified
  • Servicio Nacional de Aprendizaje (SENA)
    Tecnologo en supervisión de redes de distribución de energía eléctrica
    Servicio Nacional de Aprendizaje (SENA)
    Jan 2009 - Mar 2011 (2 years 3 months)
  • IED José  María Córdoba
    Bachiller academico y tecnologo
    IED José María Córdoba
    Jan 2008 - Dec 2008 (1 year)