Camilo German Castellón Solorzano Former - Branch Manager | Car Rental - Alamo,

E

AIRPORT BRANCH MANAGER

Enterprise Car Rental.

Jun 2023 - Dec 2024 (1 year 7 months)

Responsible for overseeing and managing the operations of our airport location. Lead a team of talented individuals, ensuring top-notch customer service, efficient vehicle inventory management, and successful attainment of sales and profitability goals. By fostering a collaborative work environment and implementing strategic initiatives, I strive to deliver exceptional experiences for our customers while driving business growth.

Q

PROJECT MANAGER

Quantitative Research.

Sep 2021 - Jun 2023 (1 year 10 months)

TELEMEDICINE SUPERVISOR

Opticallbpo

Mar 2020 - Sep 2022 (2 years 7 months)

As a Telemedicine Supervisor I am responsible for developing and maintaining a training strategy for our Telemedicine team, as well as monitoring and following up on performance to achieve company's metric

Q

PROJECT COORDINATOR

Quantitative Research.

Responsible for guaranteeing all the logistical details of each assigned project, ensuring that they are executed successfully. Serve as a link between clients, internal researchers and the necessary resources for the execution of each project Responsibilities : Collaborate with partners, internal clients to determine and define qualitative project specifications. Ensure recruiters receive detailed information on project specifications. Confirm and communicate all project schedules, logistics, and details in writing to the entire team. Follow-up with internal and external clients after completion of fieldwork to ensure complete satisfaction. Manage multiple projects simultaneously, following the general flow of previous projects.

G

CUSTOMER SERVICE MANAGER

Grupo4

This position was a probationary period in my transition from Nicaragua to Costa Rica, during these months I was in charge of the area for vehicle returns of Alamo, National and Enterprise brands. I was in charge of 6 return agent's, my main responsibilities were : Supervise the execution of the vehicle return process. Ensure fully satisfied customers in each of the interactions. Provide continuous feedback to each of the return agent's. Promote a teamwork environment through small motivational programs and incentives. Problem Solving I was also in charge of the Shuttle Driver where I need to ensure that the customers were transferred in time.

G

CUSTOMER SERVICE AND SALES SUPERVISOR

Grupo4

I was in charge of a team of 11 Sells Agents, who were responsible for carrying out the car rental process for the Alamo Car Rental. my responsibilities were : Supervise the execution of the rental service plan in each interaction with the clients. Ensure compliance with the defined customer service standard. Monitoring compliance with the sales goals of each Sells Agent Provide continuous feedback to each Sells Agent Promote a teamwork environment through small motivational programs and incentives. Problem Solving

Camilo German Castellón Solorzano

About

Detail

Timeline

Résumé

Camilo German Castellón Solorzano

About

Detail

Behavioral traits