C
Camilo Bermudez
About
Detail
Florida, United States
Résumé
Jobs
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- WAssociate Personal BankerWells Fargo Bank, N.A.Jan 2018 - Current (8 years 6 months)• Delivered top-tier customer service to a diverse portfolio of retail and small business clients. • Consistently achieved 95%+ customer satisfaction scores through proactive issue resolution. • Provided personalized financial solutions, increasing client retention and trust. • Handled complex customer inquiries with professionalism while maintaining compliance. • Collaborated with cross-functional teams to deliver seamless customer experiences.
- CGeneral AssistantCL Diesel, Inc.Jul 2009 - Dec 2017 (8 years 6 months)• Supported customers across South America with order fulfillment and logistics coordination. • Build positive relationships by addressing client needs and ensuring timely delivery. • Acted as the first point of contact for client concerns, maintaining a 90%+ resolution rate. • Assisted in implementing customer-centric strategies to improve service quality.
- RAssistant ManagerRA Aviation Support GroupMay 2008 - Jul 2009 (1 year 3 months)• Coordinated customer orders under tight deadlines, ensuring high satisfaction. • Provided clear communication and follow-ups to resolve client issues promptly. • Improved service workflows, reducing customer wait times by 15%. • Managed client relationships and maintained accurate service records.
Education
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Bachelor of General StudiesUniversity of MiamiAug 2008 - May 2014 (5 years 10 months)- Associate in Science –Miami Dade CollegeAug 2002 - Dec 2008 (6 years 5 months)