Camilo Augusto Herrera Acosta

Camilo Augusto Herrera Acosta

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Detail

Virtual Assistant
Santander Department, Colombia

Contact Camilo regarding: 
work
Full-time jobs
Starting at USD8/hour
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Finding mentors
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Timeline


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Résumé


Jobs verified_user 34% verified
  • Job Duck
    Administrative Assistant verified_user Verified experience public Remote experience
    Job Duck
    Feb 2022 - Aug 2024 (2 years 7 months)
    • Managed day-to-day administrative tasks, including scheduling, email correspondence, and file organization, to ensure smooth operations for clients. • Handled customer service inquiries through email and chat support, resolving issues and improving customer satisfaction. • Conducted research, compiled data, and prepared reports to assist in decision-making and project planning. • Coordinated with team members across various departments, ensuring seamless communication and project execution. • Assisted in social media management, content scheduling, and coordination with designers to maintain brand presence. • Provided executive support, including managing calendars, setting up meetings, and preparing documents for executives.
  • Arrive Logistics
    Logistics Coordinator
    Arrive Logistics
    Feb 2021 - Feb 2022 (1 year 1 month)
    Based on your CV, here are two short job descriptions for your roles as a Logistics Coordinator and a Customer Service Representative at AT&T: Logistics Coordinator (Arrive Logistics) Managed the end-to-end logistics process, ensuring timely and efficient deliveries by improving communication between stakeholders. Spearheaded operational enhancements that reduced delivery times by 15% and minimized late shipments by 60%, contributing to overall efficiency and on-time performance.
  • Accedo Technologies
    Bilingual Customer Service Agent public Remote experience
    Accedo Technologies
    Sep 2018 - Feb 2021 (2 years 6 months)
    Consistently delivered high-quality customer service, handling billing, technical support, sales, and customer inquiries. Promoted to a specialized department due to exceptional performance, where I resolved complex issues and improved customer satisfaction while adhering to security protocols.
Education verified_user 0% verified
  • U
    Education First (EF) C2 English Certificate
    Universidad de Investigación y Desarrollo (UDI)
    Feb 2022 - Current (4 years 5 months)
  • Universidad de Investigación y Desarrollo - UDI
    Graphic Design public Remote experience
    Universidad de Investigación y Desarrollo - UDI
    Feb 2022 - Current (4 years 5 months)
Projects (professional or personal) verified_user 100% verified
  • V
    Shopify Management verified_user Verified experience
    Vaer Watches
    Aug 2024 - Oct 2024 (3 months)
    Managed Vaer Watches' Shopify store for several months, overseeing daily operations, optimizing product listings, and ensuring a seamless shopping experience for customers. Implemented strategies to boost sales and improve customer retention while streamlining processes to enhance the overall efficiency of the e-commerce platform.