Camila Mata Industrial Engineer | Junior IT Analyst

Junior IT Analyst

alice olivia

Feb 2025 - Current (1 year 4 months)

Ensuring the smooth operation of the alice + olivia technical environment. Responsibilities: - Microsoft 365 administration. - User account management in Active Directory. - Supporting Mac and Windows operating system. - Documentation of technical issues and solutions. - End-user Training.

Information Technology Technician

The Helmsley Charitable Trust

Nov 2022 - Jan 2025 (2 years 3 months)

-Serve as first point of contact for technical assistance and provide remote and in-person support. -Perform setup, configuration, and troubleshooting of computer hardware, network, phones, mobile, and peripheral devices. -Assist in determining the appropriate software and hardware solutions to meet needs. Support rollout of new hardware, software, security measures, and other IT initiatives. -Coordinate on and off boarding of staff. Work with internal groups and external IT consultants to manage security groups and setup or terminate accounts. -Purchase and order new equipment, maintain hardware and software inventory. -Develop training materials, provide on-site orientation, and continual instruction to new users and existing staff on cur

Quality Systems Technician

Medtronic

Dec 2018 - Nov 2020 (2 years)

- Support the Quality/CAPA supervisor during the process of an investigation. - Create and manage CAPAs in the Agile System. - Determine causal factors, root causes and validate corrective & preventive actions prior to implementation. - Contribute elaborating and monitoring effectiveness for the CA/PAs implemented. - Give follow up to the different stages and quality of evidence. - Recollect data to prepare reports and calculate event metrics for management by preparing a Monthly presentation of CAPA metrics. - Provide support during the analysis of the quality tendency of a product, and the planning of inspection activities & corrective/preventive actions to be in alignment with the requirements of the site, and external entities such as t

Functional Analyst

Simetrica Consulting

May 2017 - Nov 2018 (1 year 7 months)

-Analyze existing systems and highlight areas of improvement. -Perform gap analysis and recommend solutions. -Coordinate appropriate test procedures, test plan organization, prioritization and test run follow-ups. -Participate in project requirements and design reviews. -Research & understand the business and provide curated data to the test team in the form of Product Requirements Documents. -Develop and organize status reports and briefings from test run results. -Prepare technical user manuals. -Ensure that the product is ready to go to production without any defects.

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Supervisor

Superior Uniform GroupHPI Direct

Camila Mata

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