Calvin McIlwain Federal Government Employee July 2012 to April 2025

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Program Analyst

HQ Employer Support of the Guard Reserve Defense Human Resources Activity DHRA

Feb 2017 - Apr 2025 (8 years 3 months)

• Partner with regional leadership to assess program performance and recommend improvements. • Deliver training and logistical support to 2,000 volunteers across 54 states and territories. • Manage a $635K annual budget, ensuring cost-effective allocation and adherence to fiscal guidelines. • Recruit, train, and mentor volunteers; oversee state budgets, travel reimbursements, and expense claims. • Develop committee plans, monitor training compliance, and analyze performance data for process optimization. Advise ESGR subcommittees and maintain databases

Housing Manager Specialist

Department of the Navy

Jun 2016 - Feb 2017 (9 months)

• Created directives and inspection procedures, ensuring compliance with Navy housing standards. • Mediated disputes between management and residents, resolving complex housing concerns. • Managed inspection programs, tracked expenses, and maintained acquisition records for audit readiness.

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Federal Government Employee

Federal Government

Jul 2012 - Apr 2025 (12 years 10 months)

• Served as Subject Matter Expert on the Uniformed Services Employment and Reemployment Rights Act (USERRA). • Provided technical guidance to service members, employers, and DoD offices, ensuring compliance with federal law. • Managed and resolved 84% of USERRA cases, delivering timely, effective outcomes. • Led outreach efforts promoting ESGR, building partnerships with federal agencies and private employers. • Supervised staff, contributed to USERRA publications, and developed resource materials for nationwide use.

Housing Management Assistant

Department of the Navy

Jul 2012 - Jun 2016 (4 years)

• Managed a 210-room facility with 840 beds, supervising 26 military personnel across various pay grades. • Streamlined check-in and check-out procedures, ensuring accurate resident records and compliance with housing regulations. • Resolved occupant concerns independently, enhancing resident satisfaction and maintaining high living standards.

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Supply Analyst Call Center Support

the Global Distant Support Center Fleet Logistic Norfolk

Aug 2010 - Feb 2012 (1 year 7 months)

Use customer tracking systems (Remedy ) software , developing and maintaining a comprehensive history customer requests, requirements and supply deficiencies and establish customer profile. Provide status and stock availability to Navy activities and other DOD worldwide customers using One Touch Supply (OTS), Realtime Reutilization Asset Management (RRAM) Integrated Data Environment Global Transportation Network (IGC), Department of Defense Electronic Mall (DOD EMALL), Logistics Data (LOGICOM), Global Air Transportation Execution System (GATES), Electronic Document Access (EDA), eRetrograde Management System (ERMS) and any other supply logistics systems. Process MILSTRIP requisitions received from Navy activities and other Depar

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Logistic Supply Analyst

Alpha Ten Techonologies

Aug 2010 - Feb 2012 (1 year 7 months)

• Utilized Remedy software to track customer requests and maintain comprehensive records of supply deficiencies. • Provided real-time stock availability updates to Navy and DOD customers using multiple logistics systems. • Processed MILSTRIP requisitions efficiently, enhancing response times for Navy activities and DOD customers. • Collaborated with various agencies, including DLA and NAVSUP, to resolve supply chain issues and improve service delivery.

Assistant Fresh Foods Department Manger

Defense Logistics Agency

May 2009 - Apr 2010 (1 year)

• Managed and supervised a team of up to 80 associates in the Fresh Foods Department, ensuring compliance with company policies. • Conducted monthly inventories and streamlined procurement processes, enhancing operational efficiency. • Trained and developed team members, fostering a collaborative environment that improved overall performance.

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Shift Manger

El Pollo Loco Restaurant

Dec 2008 - May 2009 (6 months)

Supervised a crew of between 15 and 20 crew members with the responsibility of interviewing, hiring, training, and counseling, and evaluating employee performance. As Shift Manager I was the immediate supervisor of the Shift Support Manager and most hold that person accountable. Interview, hire and train crew members. Evaluate and follow-up, council, crew members on an ongoing basis. Enforce food preparation procedures according to manual. Control counter and drive-thru speed (less than 2 and 5 minutes). Control shift inventory (waste, pilferage, theft, etc.). Control shift payroll and expenses. Control cash and make deposits. Complete Historical Record Daily. Place procurement orders with both commercial vendors. Rotate and store supplies

Financial Advisor

World Financial Group

Sep 2007 - May 2009 (1 year 9 months)

Marketed financial products such as mutual funds, retirement plans, education plans, mortgage products and various types of insurance. Counseled individuals on the group benefits and retirement plans of various companies and government employee retirement plans. Build and maintain client bases, keeping current plans up-to-date and recruiting new clients on an ongoing basis. Analyze financial information obtained from clients to determine strategies for meeting clients’ financial objectives. Review clients’ accounts and plans regularly to determine whether life changes, economic changes, or financial performance indicate a need for plan reassessment. Interview clients to determine their current income, expenses, insurance coverage, financial

Financial Advisor

World Financial Group WFG

Aug 2007 - Aug 2010 (3 years 1 month)

• Marketed a wide range of financial products, including mutual funds, retirement and education plans, mortgage products, and multiple types of insurance. Counseled individuals on group benefits, corporate retirement programs, and government employee retirement plans. Built and maintained strong client bases by updating existing plans, recruiting new clients, and tailoring strategies to meet diverse financial objectives. • Analyzed client financial information to design comprehensive plans, reviewed accounts regularly to assess the impact of life or economic changes, and recommended adjustments when necessary. Conducted in-depth client interviews to evaluate income, expenses, insurance coverage, risk tolerance, and overall goals. • Develope

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Volunteer Church Secretary/Volunteer Accounting Manager/Chairman of Finance Committee

Rehoboth African Methodist Episcopal

Jun 2003 - Jan 2016 (12 years 8 months)

Church secretary is responsible for the church operating efficiently and in an organized manner and maintain proper files both for the important documents as well for the electronic ones. Attend all meetings and compose the official minutes. Answer all correspondence promptly, and inform Pastor church advisors of the communication. Prepares weekly, monthly and annual reports by using advance skills in Microsoft Office, Word, Excel, PowerPoint, Publisher, Outlook and QuickBooks 2008. Administrator of the financial program of the church. Annually set up a 1/2 million dollars budget and submit it to the official board for action, determination and approval. Manager of funds for 16 church accounts, including all receipts and disbursements an

Calvin McIlwain

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Calvin McIlwain

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