Caio Varella Bento

Caio Varella Bento

About

Detail

São Paulo, Brazil

Timeline

work
Job
school
Education

Résumé

Jobs verified_user 0% verified
  • A
    Customer Success Manager I
    Atomos Official
    Oct 2023 - Current (3 years 1 month)
    Supported the implementation and integration of new solutions, improving customer onboarding efficiency by 30%.
    Collected and analyzed customer feedback, identifying key improvement opportunities that increased customer satisfaction by 25%.
    Resolved customer issues proactively, maintaining a 95% client retention rate.
    Collaborated with internal teams to ensure timely delivery of solutions and technical support.
  • Jooble
    Outreach and Partnerships Manager (UK)
    Jooble
    Apr 2023 - Aug 2023 (5 months)
    Researched and built 50+ high-quality backlinks, improving the company’s website domain authority by 15%.
    Created engaging content for partner websites, increasing referral traffic by 20%.
    Monitored link performance and adjusted strategies, achieving a 90% success rate in link maintenance.
    Provided technical support for link-related issues, ensuring 100% uptime for published links.
  • Ploomes
    Technical Sales Analyst
    Ploomes
    Sep 2022
    Conducted technical sales meetings, achieving a 40% conversion rate from leads to clients.
    Defined project scopes and prepared commercial proposals, contributing to a 20% increase in project approvals.
    Collaborated with cross-functional teams to ensure alignment between technical solutions and client needs.
  • Runrunit
    Sales Operations
    Runrunit
    Jul 2021 - Jul 2022 (1 year 1 month)
    Created reports and dashboards, providing actionable insights that improved sales team efficiency by 25%.
    Managed CRM data, ensuring 100% accuracy in sales pipeline tracking.
    Developed automated workflows, reducing manual tasks by 30% and improving sales process speed.
    Delivered training on agile methodologies, increasing team productivity by 15%.
  • I
    IT Assistant
    Indústrias PGG
    Jun 2019 - Jun 2020 (1 year 1 month)
    Maintained and configured computers, servers, and network structures, achieving 99% system uptime.
    Provided training for employees on Microsoft Office and Windows Server, improving team productivity.
  • D
    Sales Assistant
    Dermosense Ind e Com de Cosméticos Ltda
    Feb 2018 - Jun 2019 (1 year 5 months)
    Coordinated with suppliers, reducing raw material delivery delays by 20%.
    Managed inventory and shipment processes, ensuring 100% on-time deliveries.
Education verified_user 0% verified
  • Univesp Oficial
    Engenheiro de Software, Tecnologia da Informação
    Univesp Oficial
    Jan 2020 - Dec 2024 (5 years)
  • ETEC Fernando Prestes
    Web Designer, Informática para Internet
    ETEC Fernando Prestes
    Jan 2015 - Jan 2016 (1 year 1 month)