Patricia Rafiq

Deputy Chief of Staff (Office of the CEO)

Varicent

Aug 2023 - Feb 2026 (2 years 7 months)

As the Deputy Chief of Staff at Varicent, I supported the Office of the CEO in an administrative capacity and I reported to the VP, Chief of Staff. In my role, I leveraged my skills in scheduling mastery, operational planning, project management, event coordination and change management. I facilitated the communication and collaboration among the senior leadership team,. I worked with Varicent, customers, partners and stakeholders. I contributed greatly to the strategic direction and execution of the company's vision and goals. I also take pride in being a culture champion and a relationship builder, fostering a positive and inclusive work environment!

Process Improvement Manager, Legal

Choice Properties

Jan 2022 - Feb 2023 (1 year 2 months)

My career journey evolved from being an Executive Assistant then a promotion as a Process Improvement Manager with greater responsibility and impact across the business. I maintained being in a dual role and my primary responsibility was to serve as the designated leader for various strategic initiatives aimed at streamlining and enhancing our operational processes within the Legal domain. The goal was to standardize operations across the organization, the legal review and intake process and to bolster efficiency, with a particular focus on harnessing technology and fostering innovation for the legal review intake process. I help shape the direction by identifying and implementing process improvements that could optimize workflow and incre

Executive Assistant, Legal

Choice Properties

Nov 2016 - Dec 2021 (5 years 2 months)

During my tenure as an Executive Assistant supporting SVP, Legal Counsel and Secretary, I served as an essential point person within the Legal team which comprised 15 dedicated professionals. In this pivotal role, my responsibilities spanned a multifaceted spectrum of critical functions being one of four EA’s company wide. Within the realm of corporate governance, I played a central role in maintaining and enhancing the REIT's governance practices and providing administrative support for the cadence of meetings and adherence to a process followed by the rest of the group of companies affiliated with Weston. My support extended to real estate transactions, where I facilitated seamless processes by coordinating documentation, liaising wit

Executive Assistant and Program Manager

SAP

Jul 2015 - Aug 2016 (1 year 2 months)

During my contract term at SAP Canada, I had the privilege of holding a dual role as Executive Assistant and Program Manager … it was not only incredibly rewarding but also quite cool working for a globally recognized brand like SAP brought an unparalleled sense of pride and fulfillment to my career journey having used SAP systems for over 10 years. On the EA side, I served as the cornerstone of Admin support for SAP Canada’s dynamic Presales team, a group comprising 50 talented members and 6 dedicated managers. My responsibilities spanned a wide spectrum, from providing essential Executive Assistant support to the VP of Presales and also the Director of Marketing. As a Program Manager, my role extended beyond traditional support funct

Executive Assistant

Ontario College of Trades

Jan 2014 - Dec 2015 (2 years)

EA supporting the Director of Compliance and Enforcement, as well as 2 Managers (who had for 40 enforcement officers as direct reports). I fostered clear and efficient communication channels between Management and the team of Enforcement officers in the field. This communication flow was integral to ensuring that our compliance enforcement activities were executed with adherence to the highest standards, ultimately safeguarding the interests and safety of the citizens of Ontario and regulating and promoting the skilled trades. Another area of focus was to ensure the procurement of goods and services vital to the effective functioning of the Enforcement team. This encompassed sourcing essential resources, uniforms and coordinating the f

Executive Assistant/Office Coordinator

Mount Sinai Hospital Toronto Sinai Health

Jan 2009 - Dec 2012 (4 years)

In my role as Executive Assistant/Office Coordinator, I held a pivotal position within the Finance team, bridging the gap between the Director of Finance and the Director of Corporate Services Transformation, both instrumental roles within the management structure at Mount Sinai. My responsibilities lay a broad spectrum of administrative duties that were instrumental in supporting a team of approximately 50 members. These duties were designed to streamline operations, support communications and facilitate the teams success. I actively contributed to the departmental wide budgeting and reporting process essential for the organization's fiscal health and allocation of funding. I also played a role in facilitating cross-departmental trainin

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