Technical Support HP Platinum
Teleperformance
Nov 2010 - Nov 2011 (1 year 1 month)
Providing HP Platinum customers ( High-end HP computers) full support with their products: - Telephone and e-mail support, follow-up on each case until issue has been solved. - Order management . (Accessories) - Complaint handling: Exceptional cases, refunds and compensations. - Sales: Accessories, Out of Warranty Support services, Antivirus, Warranty extensions