Erik Navarro

Vice President Human Resources

Upgrade Inc

Feb 2025 - Current (1 year 8 months)

Sr. Director, People Operations

Upgrade Inc

Aug 2023 - Current (3 years 2 months)

Our mission is to help our customers move in the right direction with responsible financial products that put more money in their pocket. That’s because we believe credit should be affordable and responsible. So we design all our credit, mobile banking and payment products to do three things:
Give you responsible options.
Keep you on track.
And reward you along the way.
The way it should be.

In just the last five years, we’ve made over $24 billion of credit available to our customers. Millions of families across America are now using an Upgrade Card, Loan or Rewards Checking account. That’s millions of people getting more value than they would from a traditional bank. And a better experience, too.

Vice President Human Resources

Salad and Go

Oct 2020 - Dec 2022 (2 years 3 months)

Salad and Go was founded with a mission: make organic, ready-to-eat food affordable not just for the few, but for everyone!

BETTER
Our team believes in a better way of doing fast food – for the quality and service you want and deserve.

HEALTHY
Yes, healthy can be craveable! Fresh, delicious food is the root of Salad and Go, it’s in our DNA. We serve what we love to eat.

FAST
Fast food can be good food. With time as valuable as a balanced meal, we aim to take care of you on both.

Sr. Human Resources Business Partner

Banner Health

Mar 2019 - Oct 2020 (1 year 8 months)

Leads, plans and aligns an interactive ongoing process with Executive Leadership in the development and implementation of innovative strategies leading to positive business outcomes and actively transferring best practices from/to different functions within the organization. Establishes performance measures, assess and
evaluate operations, and work with ExecutiveLleadership to assure efficient and effective delivery of clinical and non-clinical services that drive Banner Health to an integrated delivery network.

Regional People Officer

MCDONALDS

Jul 2016 - Mar 2019 (2 years 9 months)

Led McDonald’s Corporate Human Resources Team and two regional franchisee teams in developing, implementing, and supporting people strategies for three markets across 14 states and 1,400 restaurants with over 70,000 employees and $2 billion in sales. Directed performance and talent management initiatives for these regions, including succession planning, leadership development, and total compensation.
• Recognized as the only market to achieve 90% endorsement of Employee Experience of the Future plan (vs. national avg. of 70%).
• Led country in franchisee utilization of pioneering people systems: Our Lounge (internal communications platform) and Archways to Opportunity (internal education strategy and solution program).
• Out

Divisional HR Officer

MCDONALDS

Jan 2012 - Jul 2016 (4 years 7 months)

Directed Divisional Human Resources team in developing, implementing, and supporting people strategies for seven markets and 5,000 restaurants with over $15 billion in sales. Led and managed performance and talent management initiatives for division, including succession planning, leadership development, and total compensation. Oversaw governance and compliance of company policies with state/federal regulations.
• Orchestrated and developed key people strategies in partnership with U.S. and divisional executive members:
o National Hiring Day: Attained over 100 million media impressions and created 60,000 restaurant jobs. Earned Circle of Excellence Award based on success of this initiative.
o Brand Ambassador Program: Enha

HR Director

MCDONALDS

Mar 2009 - Jan 2012 (2 years 11 months)

Provided constructive advice and counsel on people implications of regional business strategies and initiatives to all stakeholders, including regional leaders and operators. Led performance and talent management initiatives for region.
• Orchestrated key people strategies in partnership with regional leadership and Regional Leadership Council members, including:
o First Regional Hiring Day: Attained over 20 million media impressions and increased crew size by five.
o Part-time Employment Strategy: Improved peak-period staffing levels to positive.
o Business Alignment Meetings: Implemented newly designed meeting intended to engage and empower restaurant managers.
o SMX Execution and RDM Implementation: Improved hou

HR Manager

MCDONALDS

Mar 2007 - Mar 2009 (2 years 1 month)

Designed and managed training for and execution of new E-Verify process for stores in Arizona. Facilitated and supported succession planning process for assigned areas, with focus on achieving diversity and creating developmental plans for staff and restaurant management.
• Led Rocky Mountain McOpCo team to number-one position in entire West division in areas of HTW Utilization, MIP, HTW Certifications, WOTC credits and 100% completion of People Practice Audits.
• Developed and implemented key processes and procedures for use in entire West division, including Pay It Forward, 90-Day T/O, Vacation Policy, HTW Policy, HR Audit, HTW Certifications, and No Quit Poster.

HR Consultant

MCDONALDS

Dec 2005 - Mar 2007 (1 year 4 months)

Ensured people strategies and initiatives were championed and executed effectively to drive high-performance, people-focused culture through profit center communication and building strong relationship with operations leadership team.
• Delivered significant results in people measurements (number one in country in areas of staffing and retention).
• Provided educational training to restaurant management on topics of employee relations, legal compliance, and sexual harassment during profit center and market meetings.

HR Generalist

Macys

Jun 2003 - Dec 2005 (2 years 7 months)

Conducted candidate screening and group interviews. Oversaw compliance with state and federal employment regulations. Strategized with store management to reduce employee turnover and maintain low vacancy rate. Formulated staffing reports to determine staffing needs and productivity. On-rolled new hires into company’s HRIS.

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Erik Navarro

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