I

Ignacio Garcia Medina

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Senior Technical Support Engineer at Red Hat
Madrid, Community of Madrid, Spain

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Résumé


Jobs verified_user 0% verified
  • Red Hat
    Senior Technical Support Engineer
    Red Hat
    Apr 2019 - Current (7 years 7 months)
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  • Allot
    Suport Engineer EMEA
    Allot
    Jun 2018 - Mar 2019 (10 months)
    Fist and second line support to EMEA Customers. All ALLOT products Support provided, mainly NetXplorer and DPI.
  • Ericsson
    E2E Cloud SDN NFV Engineer
    Ericsson
    Jun 2017 - Current (9 years 5 months)
    Red Hat E2E Solution Architect & Integration Engineer UNICA Project (E2E Integration Customer Project) Within UNICA Project (Telefónica-Ericsson project to create and certify the Telco Cloud platform for Global Telefónica group): - End to End view of UNICA Solution - Study modification in UNICA Solution to integrate RHOSP on it. - Install and Configure Red Hat Openstack Platform (RHOSP) and CEE (Cloud Execution Environment) with Ericsson SDN Solution. - Integrate CEE and RHOSP (+SDN) with all nodes included in UNICA Project (Networking with Cisco ASR9k, Pluribus E28Q-L and Juniper EX4300 Ericsson Cloud Manager, Ericsson Certification Authority Server, IPWorks-DNS, Command Center Manager, Central Log Management Platform, Identity Access Mana
  • Ericsson
    SDN NFV Network Integration & Verification
    Ericsson
    Mar 2016 - Current (10 years 8 months)
    SDN (Software Define Networ) NFV (Network Function Virtualization) is a challenging new revolution in Networks world. I work as Integration and Verification Engineer performing several tasks: - Install, Configure and Integrate all components of Ericsson Cloud NFV Solution (Openstack Platform (Mirantis OS / Red Hat OSP, SDN Controller, OpenvSwitch, Orchestrator, Network Virtualized Functions, Data Center Gateway (Cisco, SmartEdge)). - E2E Environment used were reduced ones (for function tested/DEMO purposes) or real ones (for System Test/Characteristic purposes). - Quality Assurance tester for functional tests (L3VPN, Security Groups, Service Chain, etc..) and non-functional test (Robustness, Hardening, Characteristics)
  • Ericsson
    PLM Engineer
    Ericsson
    Feb 2015 - Mar 2016 (1 year 2 months)
    In HLR PLM I performed three different kind of activities:
    • Support: I handled Customer Service Request (CSR) and Ticket Support (TDS+). I also supported Customer Units and Customer FOA. I was in charge of writing GOLS messages and answer PLM Inbox.
    • Supply: I led and coordinated the planning, preparation, testing and delivery of the HLR Maintenance Packages: Emergency Packages (EPA) and Intermediate Packages (IPA) with an external partner (IXG). I was the interface for HLR towards several for a for supply issues (MSC, AXE/APZ, MNM).
    • Customer Demo: I participated as HLR expert in several User Data Consolidation (UDC) Live Demos with different customers (O2 UK, MTN, Mobilis, etc…).
  • Ericsson
    System Integration And Test Engineer
    Ericsson
    Jan 2014 - Feb 2015 (1 year 2 months)
    Perform several tests to HLR product installed on real Hardware: Hardening test, Robutness test. Participate in HLR/CUDB DEMO to Clients.
  • Ericsson
    Backgraound Traffic (BAT) Owner
    Ericsson
    Mar 2012 - Feb 2015 (3 years)
    BAT (Background Traffic) owner which means to define requirements, ways to implement and supporting design teams. BAT was done with previously and during this time it was migrated to TTCN.
  • Ericsson
    Product Owner
    Ericsson
    Mar 2012 - Sep 2013 (1 year 7 months)
    I was moved in Budapest for 3 months in order to establish a 5 people team to develop and support HLR organization regarding testing tools. For me it was an enrichment experience to live and work in Hungary. The tool team was moved Zagreb (Croatia). I was in charge of helping to create the team introducing them into HLR world and the tools needed for testing. As Product Owner I was responsible to prioritize tasks and clarify the new requirements with the clients and with the team. I supported team members in technical issues helping to have a balance and efficient team.
  • Ericsson
    Function Test Leader
    Ericsson
    Apr 2007 - Mar 2012 (5 years)
    My role was Function Test leader, time while I coordinated and supported 12 teams (60 people) which developed new features for HLR.
Education verified_user 0% verified
  • Universidad Carlos III de Madrid
    Ingeniero Telecomunicaciones
    Universidad Carlos III de Madrid
    Jan 2003 - Jan 2009 (6 years 1 month)
  • Universidad Politécnica de Madrid
    Ingeniería Técnica Telecomunicaciones, Sistemas Electrónicos
    Universidad Politécnica de Madrid
    Jan 1998 - Jan 2003 (5 years 1 month)
  • Instituto San Juan Bautista
    Instituto San Juan Bautista
    Instituto San Juan Bautista
    Jan 1994 - Jan 1998 (4 years 1 month)
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