Caitlin Tanque
About
Detail
Sourcing Lead | Talent Acquisition | Building High-Performing Talent Pipelines
Krugersdorp, Gauteng, South Africa
Résumé
Jobs
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Sourcing LeadReWorks SolutionsMay 2026 - Current (4 months)- Head of OperationsSA Recruitment ExpertsFeb 2025 - May 2026 (1 year 4 months)• Analyzed the current business structure and identified operational gaps, inefficiencies, and common outsourcing challenges • Developed and implemented strategic operational plans to improve workflow efficiency, communication, accountability, and service delivery • Introduced AI-driven systems and automation tools to improve reporting, task management, data capturing, and operational visibility • Built and implemented operational processes, SOPs, and scalable systems to support business growth and smoother day-to-day operations • Managed operational reporting and performance tracking to monitor KPIs, productivity, and overall business performance • Assisted with budgeting, pricing analysis, financial planning, and operational cost manageme
- Account ManagerPearl Lemon GroupOct 2024 - Mar 2025 (6 months)
- Human resource managerZig TradingApr 2022 - Oct 2024 (2 years 7 months)Develop and implement effective recruitment strategies to attract skilled candidates from diverse backgrounds. Conduct interviews and selection processes. Oversee the onboarding process, including orientation and induction programs for new hires. Manage employee relations, including handling grievances, disciplinary procedures, and conflict resolution. Ensure compliance with South African labour legislation, including Employment Equity Act, Basic Conditions of Employment Act, and others. Implement fair and equitable HR policies and procedures across the organization. Identify training needs and facilitate skills development programs. Implement performance appraisal systems to evaluate employee performance and provide constructive feedback.
- Human Resources AdministrationZig TradingJan 2020 - Apr 2024 (4 years 4 months)Efficiently manage and update employee records and databases with meticulous attention to detail. Proficiently upload data onto Human Resource Management Systems, ensuring accuracy and completeness. Assist in the recruitment process by posting job openings, screening resumes scheduling interviews, obtaining references conducting checks. Coordinate employee onboarding and orientation programs, ensuring new hires are integrated smoothly into the organization. Manage the HRIS (Human Resources Information System), ensuring data accuracy and integrity. Manage end to end payroll administrations on a fortnightly and monthly basis, guaranteeing timely and accurate compensation for employees. Handle employee inquiries regarding HR policies, benefits
- TStore ManagerThe Beauty Spot SalonMar 2019 - Jan 2020 (11 months)Successfully opened and closed the store, ensuring adherence to security and cleanliness standards Supervised a team of 10 employees, ensuring that each staff member completed their daily responsibilities. Managed phone inquiries by answering calls promptly and professionally. Facilitated appointment bookings for salon services. Responsible for overseeing the management of inventory and placing monthly orders with suppliers. Addressed customer complaints and concerns with professionalism, enhancing overall customer satisfaction. Effectively handled cash transactions, conducted daily reconciliations, and ensured compliance with company policies. Addressed and resolved employee issues and grievances. Responsible for overseeing the recruitment
Education
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- RRand park highRand Park High
- LSkills development facilititatorLearn fastFeb 2024 - May 2024 (4 months)
- RMatricRand Park HighJan 2013 - Dec 2017 (5 years)