Maria Stephannie Salazar

Maria Stephannie Salazar

About

Detail

Bilingual Virtual Medical Assistant | Former Paramedic | Bilingual (C2 English, Spanish) | Optimizing Healthcare Operations
Valle del Cauca, Colombia
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Full-time jobs

Timeline

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Résumé

Jobs verified_user 0% verified
  • Berry Virtual
    Senior Medical Administrative Assistant
    Berry Virtual
    Feb 2026 - Current (7 months)
    -Verify patient insurance eligibility and benefits accurately and efficiently -Manage medical documentation, records, and administrative paperwork in compliance with regulations -Handle prior authorization requests and follow up with insurance providers as needed -Conduct follow-up calls with patients to confirm appointments, gather information, and provide updates -Process and collect patient payments while ensuring accurate financial records -Manage inbound and outbound phone calls, including appointment reminders, scheduling, rescheduling, and follow-ups -Oversee email correspondence with patients, providers, and internal teams in a timely and professional manner -Perform general administrative and office support tasks to ensure smooth d
  • EZ MD Solutions LLC
    Bilingual Virtual Medical Assistant
    EZ MD Solutions LLC
    Mar 2025 - Oct 2025 (8 months)
    -Verified and updated patient demographics, billing, and insurance information. -Scheduled, coordinated, and confirmed virtual and in-person appointments for a mental health facility. -Managed inbound communications through phone, email, and EHR messaging while maintaining accurate documentation. -Collaborated closely with providers to support efficient virtual patient flow and appointment readiness. -Supported revenue cycle processes including claims submission, collections, denial followups, and account resolution. -Handled insurance verification, prior authorizations, and pre-certifications. -Provided Spanish–English translation and interpretation services as needed.
  • MedVa
    Virtual Medical Assistant
    MedVa
    Sep 2024 - Mar 2025 (7 months)
    -Supported daily patient interactions through the phone for a Macula & Retina Center, ensuring accurate scheduling and workflow continuity. -Assisted patients with appointment coordination, medication refill requests, and procedure-related inquiries. -Verified and updated insurance information to support accurate billing and coverage validation. -Processed prior authorizations and pre-certifications to reduce scheduling delays. -Maintained working knowledge of 40+ CPT codes and multiple office services. -Coordinated office communications across phone, email, and fax channels.
  • BruntWork
    Virtual Medical Receptionist
    BruntWork
    Feb 2024 - Sep 2024 (8 months)
    -Supported front-office and billing operations through multi-channel patient communication management with over 20+ inbound calls. -Updated patient demographics, billing records, and insurance details within internal platforms. -Scheduled and confirmed appointments for multiple specialties, both virtual and in-person. -Collected and posted payments using secure gateways (Clover). -Monitored outstanding balances and followed up on overdue accounts. -Verified insurance eligibility and benefits (BlueShield, Aetna, Cigna).
  • Desks Virtual Solutions
    Virtual Medical Assistant
    Desks Virtual Solutions
    Jul 2023 - Feb 2024 (8 months)
    -Managed administrative support for obstetrics and gynecology services and support with 30+ inbound calls on a daily basis. -Coordinated scheduling, cancellations, and rescheduling of appointments and procedures. -Developed strong familiarity with over 50 medical services and procedures. -Responded to patient inquiries regarding appointments and general procedure information. -Maintained organized office communications via phone, email, and fax.
Education verified_user 0% verified
  • Snow college
    Snow College — Early Childhood Education General Studies
    Snow college
    Jan 2021 - Dec 2022 (2 years)
  • Universidad del Valle (CO)
    Universidad del Valle (CO) — Bachelor's degree Foreign languages with emphasis in English and French
    Universidad del Valle (CO)
    Jan 2019 - Dec 2021 (3 years)
  • Universidad del Valle (CO)
    Universidad del Valle (CO) — Emergency Medical Technology/Technician (EMT Paramedic) Medicine
    Universidad del Valle (CO)
    Jan 2015 - Dec 2019 (5 years)
    Paramedic.
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