Ahmed Hussien

AHMED HUSSIENIT Technical Support+201159723325ahmedmhussien97@gmail.comlinkedin.com/in/ahmed-hussien-41a7b6217/SAFAGA, RED SEA, EGYPTI am seeking a job opportunity at your eminent company that will enable me to expand my practical knowledge, enhance mytechnical and commercial skills and offers me a high potential for growthE X P E R I E N C EIT Technical Support AT EGYPT POSTanalyzing, troubleshooting and evaluating technology issueshelping to keep employees productive or external customers of a company,helping them via the telephone or webchatCustomer Services AT MSC CRUISESresponding to customer queriesprocessing customer ordersresolving customer complaintsE D U C A T I O NManagement Information Systems (Arabic section) 09/2017 - 05/2021Suez Higher Institute - Bachelor's degreeOverall Grade: Good (73.26%)C E R T I F I C A T E SDigital Transformation CourseraIT PROFESSIONAL PROGRAM Information Technology Institute (ITI)S K I L L SCustomer Service Decision MakingCommunication Skills Time Management Quick learner Self MotivatedLeadership SkillsL A N G U A G E SEnglish Intermediate Arabic NativeComputer Skills Good at using Microsoft office (Word ,Excel ,power point and Outlook) Excellent at Internet Research Social Media Management