Rupom Rahman
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Making life easier for finance leaders through effective financial performance management
Ontario, Canada
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Résumé
Jobs
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GTM Strategist - EnterpriseCerta.aiDec 2025 - Current (10 months)- Finance Transformation Consultant - EnterprisePlanfulJan 2023 - Nov 2025 (2 years 11 months)• Identified and researched a 700+ Book of Business comprised of key upper-mid market & enterprise accounts that would be ideal candidates for cold outreach.
• Generated over $2.7M in accepted pipeline, with nearly $500,000 in closed revenue with net new clients
• Researched, planned, and executed hyper-personalized messaging campaigns through Notion & ChatGPT to senior Finance/Accounting/HR executives based on their role, industry, tenure and other buying indicators.
• Consistently achieved 100-125% of quota while spearheading Planful’s enterprise outreach campaign
• Mentored new SDRs on best practices regarding outreach strategy, objection handling and messaging personalization. - Enterprise Business Development SpecialistReplicantSep 2020 - Dec 2022 (2 years 4 months)• Connected and consulted with C-level executives, senior leaders and technical champions across different industries on exploring and deploying voice AI & contact center automation as part of their support roadmap
• Actively strategized with Account Executives on ideal steps to convert potential prospects into active customers
• Built out tailored outreach campaigns to engage with key prospects via email, LinkedIn messaging and cold calling
• Aligned customer expectations and objectives with Account Executives and Solutions Engineers to ensure that demos were executed effectively and with clear next steps
• Actively mentored new Business Development Representatives and shared best practices and strategies for success wi - Business Development Specialist - Midmarketada CXApr 2019 - Jul 2020 (1 year 4 months)• Consulted with C-level executives, senior leaders and technical champions within the SaaS industry on deploying automation and AI as part of their support organization
• Built out custom-tailored demo videos to demonstrate AI-powered chatbot experiences
• Utilized industry-specific insights and business updates to crafted and deploy unique outreach strategies to engage and communicate with potential clients
• Aligned customer expectations and objectives with sales team to ensure that demos were executed effectively and with clear next steps
• Mentored new Business Development Representatives on best practices and strategies for success within the role - AAccount ExecutiveOct 2018 - Mar 2019 (6 months)• Provided consultative insights on best practices regarding effective outbound strategies and outreach
• Researched, qualified and probed key decision makers that drive company strategy and are responsible for imperative business objectives and strategy
• Ensured full transparency in communicating service expectations with clients
• Guided key decision makers through detailed reviews of ideal customer profiles and ROI for utilizing tailored client outreach services
• Aligned customer expectations and objectives with customer growth team to ensure that the campaign is executed effectively - Account ExecutiveSoftchoiceJun 2016 - Sep 2018 (2 years 4 months)- Communicated with customers to better understand their requirements and pain-points around their IT environment, and proposed the Softchoice solution as a means to resolve these issues - Managed a portfolio of new and existing small to medium business accounts to ensure that all IT business is done through Softchoice. - Connected clients with appropriate resources (assessment services, internal and external subject matter specialists, etc) to address their needs and requirements - Helped clients minimize cost, eliminate risk, and boost efficiency by streamlining technology adoption and procurement through Softchoice - Developed and maintained strong client relationships and leverage solid vendor partnerships to provide customers aggressiv
- Project ExecutiveMarcus Evans GroupOct 2015 - May 2016 (8 months)- Provided key strategic business information and best practices across different business sectors including: financial and general business services; energy & utility industries and pharmaceutical & healthcare services - Researched, qualified and probed key decision makers that drive company strategy and are responsible for imperative business issues - Assisted with sector and niche specific - focused conferences for senior level executives from Fortune 500 Companies - Personally generated over $23,000 USD worth of business through selling access to conferences
- SPhotographer/EditorSundarbon PhotographyOct 2014 - Jan 2017 (2 years 4 months)- Provide visual images (either raw or edited) for a variety of different purposes - event photography, fashion/modelling photography, family/portrait photography, business photography - Carry out appropriate levels of research in regards to location, lighting, subject, among other criteria before every shoot in order to ensure high-quality product output - Working with clients to discuss the images they require and how they want to use them - Managing the processing and use of images, discussing technical problems, checking for quality and dealing with clients' concerns; - Displaying expertise with editing software to digitally enhance images by, for example, making minor changes in exposure and tone, cropping pictures, correcting minor fa
- Sales RepresentativeThe SourceSep 2014 - Dec 2016 (2 years 4 months)- Initiated consistent quality conversations with customers regarding products and services - Aid and inform customers about type, quality and availability of products and services within store - Advise customers on utilization, care, advantage and usage of products - Recommend products and services based on individual inquiries and/or requests - Provided live display of merchandise - Establish subscription services for Bell and Virgin Mobile services and phone plans while maintaining complete customer satisfaction with said purchase - Generate and close effective and efficient sales while consistently ensuring full customer satisfaction - Provide supplementary services and information with purchases to ensure full customer loyalty - Quote
- PMarketing Executive/Promotional AgentPink Giraffe EntertainmentNov 2012 - Nov 2014 (2 years 1 month)• Helped catalyze the integration of a new branding strategy designed to create safe and entertaining social events for university students
• Identified demographics that our services would best cater to, and created networks within areas where these demographics could be reached out to
• Developed marketing strategies and tactics on how to reach out to these demographics via social networking means and direct communication
• Created marketing mediums to promote the company brand
• Foresee issues and problems that may arise when hosting events held under company name, and determine courses of action to prevent and/or resolve them
• Communicated the ideals and motto of the company to clients to create a sense of fami - Electronic Manufacturing AssociateCelesticaAug 2012 - Jul 2014 (2 years)- Executed tasks required for assembly-based production of solar panels (framing and crimping newly finished solar panel laminates, product quality control, labelling for distribution) - Was required to be familiar with different assembly line roles in order to facilitate the maximum level of efficiency - Often asked to spearhead and accomplish critical production objectives within a particular time period while maintaining a level of leadership and authority - Maintaining accountability of productivity with supervisors at all times in order to ensure proper product development - Ensured issues were identified, tracked, reported on and resolved in a timely manner - Devised effective processes under minimal supervision to efficiently reverse
- RLine ChefRex's DenSep 2010 - Aug 2012 (2 years)- Cross-trained to be familiar with multiple forms of culinary preparation during work tenure - Communicated and executed objectives in a fast-paced culinary environment - Remained calm under high pressure situations by reacting quickly to changing conditions - Ensured that the hygiene and cleanliness of the work environment was maintained at all times, and that all tools and ingredients were organized appropriately for future use - Often asked to ensure the accomplishment of objectives within the restaurant over extended periods of time with minimal supervision
- COffice ManagerCanadian International Student ServicesJun 2009 - Aug 2009 (3 months)- Handled a program expenditure budget of $32,000 - Maintained precise records of all financial transactions - Balanced accounts for all registered students - Provided administrative support to manage program operations - Liaised with head office regarding financial and administrative matters - Analyzed financial document to solve budgeting issues - Adjusted excursion fees to maximize revenue and prepared related documents - Made bank deposits on behalf of the camp program - Adopted counselling duties into work schedule - Ensured that students received their requested financial deposits at schedule drop-off times - Oversaw the creation and administration of programs designed to further the experience and education of registered students - E
- Library AssistantToronto Public LibrarySep 2007 - Feb 2008 (6 months)- Displayed strong organizational skills by ensuring that all material was organized in accordance to the Dewey Decimal Classification system - Communicated consistently with library visitors in a patient and cordial manner to ensure that their needs was catered to - Consistently identified and acquired library materials from other branches and prepared them for use - Specialized in subject and language knowledge at a level necessary to assist in the process of developing and processing library collections
Education
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- bachelor, Bachelor of Arts (B.A.) International Relations and Political ScienceUniversity of Toronto ScarboroughJan 2008 - Jan 2012 (4 years 1 month)