Hossam Almotaim

Hossam Almotaim

About

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Founder & CEO | Multi-Venture COO | L.I.O.N |Board Member | Strategy, Operations & Governance | P1 Licensing Candidate
Ontario, Canada

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Résumé

Jobs verified_user 0% verified
  • BridgeOne
    Business Operations Manager
    BridgeOne
    May 2023 - Current (3 years 2 months)
  • ICTV Network
    Logistics Coordinator, Jury Producer, and Flights/Accommodations Coordinator
    ICTV Network
    Jan 2021 - Jan 2022 (1 year 1 month)
    Logistics Coordinator: • Handle scheduling, transportation, accommodations, and hospitality for judges, VIPs, and production staff. • Maintain production timelines, deliverables, and coordinate between departments (e.g., wardrobe, makeup, talent, tech). • Liaise with venues, vendors, and crew to ensure all logistical needs are met for filming days. • Support production manager in budget tracking and cost-effective planning. • Manage daily call sheets, movement orders, and on-set logistics. Jury Producer: • Work with creative team to understand jury/judge requirements and contribute to judges onboarding. • Coordinate with judges, agents, or management teams to handle schedules, contracts, and show participation. • Serve as the point of conta
  • Tommy Hilfiger
    Customer Experience Manager
    Tommy Hilfiger
    Aug 2018 - Oct 2021 (3 years 3 months)
    • Develop and implement customer service standards and policies to ensure high quality interactions. • Drive stores to achieve targets and analyze data to develop strategies to increase sales and engagement. • Monitor and evaluate customer service performance and provide feedback and training to team members. • Collaborate with marketing and sales to create promotions and initiatives that enhance customer experience. • Train and mentor store team on customer service best practices and brand standards. • Ensure that stores operations support a seamless and enjoyable customer experience. • Prepare regular reports on customer experience metrics, trends, and areas of improvement. • Oversee the store layout and visual merchandising plan to creat
  • PVH Corp
    Customer Experience Manager
    PVH Corp
    Aug 2018 - Oct 2021 (3 years 3 months)
    • Develop and implement customer service standards and policies to ensure high quality interactions. • Drive stores to achieve targets and analyze data to develop strategies to increase sales and engagement. • Monitor and evaluate customer service performance and provide feedback and training to team members. • Collaborate with marketing and sales to create promotions and initiatives that enhance customer experience. • Train and mentor store team on customer service best practices and brand standards. • Ensure that stores operations support a seamless and enjoyable customer experience. • Prepare regular reports on customer experience metrics, trends, and areas of improvement. • Oversee the store layout and visual merchandising plan to creat
  • M A Al Abdulkarim Co
    Regional Sales & Operations Manager
    M A Al Abdulkarim Co
    Dec 2015 - Sep 2016 (10 months)
    ($100M+ SAR – 5 Districts, 40+ Stores, 350+ Team members) Brands: Terranova, Blueage, Calliope, RINA, Semir ,LÄTT LIV and Balabala. • Develop and implement sales strategies to achieve regional sales targets. • Drive sales growth by identifying and pursuing new business opportunities. • Analyze market trends and competitor activities to identify opportunities and threats. • Monitor sales performance against targets and KPIs and analyze sales data to inform strategic decisions. • Monitor store operations to ensure they meet brand standards and deliver a high-quality customer experience. • Set performance goals, monitor progress, and provide coaching and feedback to improve performance. • Build and maintain strong relationships with customers
  • The Retail Warrior
    Retail Training Manager
    The Retail Warrior
    Sep 2015 - Oct 2017 (2 years 2 months)
  • Kamal Osman Jamjoom
    Regional Sales Manager, UAE & KSA
    Kamal Osman Jamjoom
    Jan 2013 - Dec 2014 (2 years)
    ($250M+ AED – 10 Districts, 70+ Stores, 550+ Team members) Brands: Nayomi, Nayomi Moda, Nayomi Abaya, Sioree Regional Sales Manager – UAE & KSA Jan 2013 - Dec 2014 • Drive sales growth by identifying and pursuing new business opportunities. • Analyze market trends and competitor activities to identify opportunities and threats. • Oversee the opening of new stores or the expansion of existing stores. • Recruit, train, and manage sales teams within the region. • Exhibit ownership and provided consistent direction for regional team to execute business plan, drive top-line sales to ensure that financial goals, expense targets, and company objectives are met. • Collab
  • Kamal Osman Jamjoom
    Area Sales Manager - UAE (Dubai) - KSA (Riyadh1)
    Kamal Osman Jamjoom
    Feb 2010 - Dec 2012 (2 years 11 months)
    Area Sales Manager – Dubai, Riyadh and Qassim • Manage Sales and Marketing activity across the area and led the operations actively day-to-day scale. • Execute sales strategies developed by senior management to meet regional sales targets. • Coach and develop store management team on business acumen, visual presentation and people management through store visits and sufficient on-boarding. • Partner with HR and Training team to support and coach store managers to expand the reach of succession planning for store employees.
  • Kamal Osman Jamjoom
    Store Manager - KSA, Riyadh
    Kamal Osman Jamjoom
    Sep 2007 - Jan 2010 (2 years 5 months)
    • Manage the store’s sales budget, ensuring effective use of resources to maximize profitability. • Oversee store operations, including visual merchandising, inventory management, and customer service. • Collaborate with the marketing team to execute promotional campaigns and events. • Implement best practices to improve operational efficiency and store performance. Worked as Store Manager for the below Branches : Nayomi Riyadh Gallery Nayomi Faisaliah Nayomi Al-Tamimi Nayomi Azizia
  • Du
    Customer Service Representative - Part Time
    Du
    Jan 2007 - Mar 2007 (3 months)
    Opening Team for Du at Dubai World Trade Center Data Collection for VIP Customers
  • Ministry of Education Dubai UAE
    Administrative Secretary
    Ministry of Education Dubai UAE
    Mar 2006 - Apr 2007 (1 year 2 months)
    Administrative Secretary for Chef of Purchasing & Warehouses Sector
  • Dubai Municipality
    Researcher & Data Entry - Part Time
    Dubai Municipality
    Nov 2005 - Feb 2006 (4 months)
    General Census of Population, Buildings and Establishment 2005 Statistics Center – Dubai Municipality UAE - Dubai
  • W
    F&B Supervisor
    Winzreek Tourism Service Co Libya
    Jan 2005 - Mar 2005 (3 months)
    Customer Agent - F&B Supervisor European Restaurant
  • A
    Sales Ass. & Bookshop In-Charge
    Adels Bookshop
    Jan 1998 - Jun 2001 (3 years 6 months)
    ''Adel's Bookshop (Books, Toys & Gifts)" Egypt
Education verified_user 0% verified
  • Sheridan College
    General Arts and Science Certificate, ESL, English Language and Literature, General
    Sheridan College
    Jan 2023 - Dec 2024 (2 years)
    Full-Time Studies
  • The American University in Cairo
    Career Certificate, Sales Management
    The American University in Cairo
    Jan 2015 - Dec 2015 (1 year)
    1. Sales Management and Forecasting This course is designed to prepare learners to become effective sales managers in today’s hyper competitive economy. The topics cover: strategic planning, exploring data patterns and choosing forecasting techniques. 2. Negotiation Skills This course develops skills for more effective negotiation both inside and outside the organization. The learners acquire and work with some of the most effective techniques used by today’s outstanding negotiators. 3. Contemporary Management The course aims at engaging learners with current issues in management, and exploring their implications for public and community sector organizations.
  • University of Toronto
    OSCM Certificate, Operations and Supply Chain Management
    University of Toronto
    Jan 2018 - Dec 2019 (2 years)
    OSCM - Operations and Supply Chain Management
  • The American University in Cairo
    Certificate of Achievements, Sales and Marketing
    The American University in Cairo
    Jan 2015 - Dec 2015 (1 year)
    1. Principles of Marketing This course is covering marketing and marketing process and designing customer- driven marketing strategy. 2. Consumer Behavior This course explores the fundamental behavior of consumer buying. Discussing consumers in the market place, consumers as individuals, personality and life style, consumers as decision makers, consumers’ culture and subculture. 3. Professional Selling Skills This course focuses on developing a personal selling philosophy; Strategy of relationship, product, customer and a presentation.
  • Zagazig University
    Bachelor's Degree, Agricultural Engineering
    Zagazig University
    Jan 1999 - Dec 2003 (5 years)
    Agricultural Engineering
Projects (professional or personal) verified_user 0% verified
  • N
    Navigating Didital Environments
    May 2024 - Aug 2024 (4 months)
    Calendar - Time Management Infographic - Fact Checking Verification Passwrod Manager - Security and Protection Collaboration - Team Building and Teamwork Social Media - Technology and Social interactions LinkedIn - Professional ePortfolio
  • F
    Forecasting
    Jun 2015 - Current (11 years 1 month)
    Forecasting and Territory Design for Start-Up Business & Large Scale Service Company. Testing the best method for creating the budget and to set the forecasting headlines
  • N
    Negotiation Case Study
    May 2015 - Current (11 years 2 months)
    To develops skills for more effective negotiation both within and outside the organization. The learners acquire and work with some of the most effective techniques used by today’s outstanding negotiators. Topics will cover negotiation and its components, personality and conflict, negotiation style, communicating in negotiation, culture and gender differences, principles of persuasion, rules of negotiation and common mistakes, alternative styles, in addition to strategies and techniques of negotiation.
Awards verified_user 0% verified
  • K
    Highest Region for Sales & Organic
    KOJ LLC
    Jun 2014
    The Highest Market in the Brand for Achievement of Sales Budget & Organic Growth – 1st Half 2014/2015 – Nayomi UAE
  • N
    Mr. Nayomi 2012
    Nayomi ME
    Apr 2012
    Competition of Talented Nayomi Employees
  • K
    Best Regional Sales Manager in 1st Half of 2013/2014
    KOJ LLC
    The Best Regional Sales Manager for 1st Half of 2013/2014 Highest to Organic Growth & Profit Organic Achievements – Nayomi UAE
  • K
    Best Area Sales Manager
    KOJ LLC
    Best Area Manager in Team Developing & Strategic Planning – Dubai Area (UAE/Gulf) Jan 2012.
Publications verified_user 0% verified
  • T
    Think Positive and Celebrate your Success
    Jan 2013
    Life is so simple, just take it positive and enjoy your success
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