Ntombizovuyo Manqana

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Human Capital Business Partner

Jan 2025 - Current (1 year 8 months)

Provides guidance and coaching to stakeholders Delivers coaching and training to line managers on cultivating high performance within their teams. Ensures optimal deployment of performance management systems and processes. Collaborates with internal stakeholders to identify and mitigate people-related risks. Partners with ER and Transformation Specialists to maintain a sound employee relations environment. Supports ER administration, including minute-taking and case documentation in SAP. Manages labour-related matters, including representation in CCMA cases. Assists line managers in talent forecasting and planning to ensure strategic workforce capacitation. Organisational Effectiveness Intervention Implementation: Supports the implementatio

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Talent Acquisition Specialist/Business Partner

Industrial Development Corporation

Jun 2022 - Dec 2024 (2 years 7 months)

Built Environment Recruitment Management: Collaborate regularly with department managers, and proactively identify future hiring needs for a given area Attract & Select candidates for mid-level and high-level vacancies: sourcing, salary proposals/negotiations Verification Checks: Conducting candidate MIE Background Checks Conducting Competence-based Interviews Preparing Offer Packs & Extending Offers Internal Client Relationship Management: Contribute to the management of partnering relationships with internal clients, building effective working relationships, and providing high-quality professional services to support in delivering business strategy and plans. Scarce Skills Recruitment Management: Research the characteristics of key candid

Employment Engagement Scrum Master

Culturelligence

Mar 2022 - Jun 2022 (4 months)

Creating surveys to measure employee satisfaction and morale Reviewing survey results and design action plans based on findings Conducting exit interviews with departing employees to gather information Evaluating the company’s culture and climate Providing leadership training to managers and other employees: Conflict management, Team building, and coaching skills Helping stakeholders develop plans to improve employee engagement: Focus groups, Workshops, or other methods Providing training to employees: Conflict resolution skills, Time management Techniques, and Stress reduction techniques Determining best ways to engage with employees: Contests or recognition programs

Regional Human Resources Business Partner

Telesure Investment Holdings (TIH)

Sep 2015 - Oct 2021 (6 years 2 months)

Brand Recruitment & Selection Monthly Sales Target Product & System Training Underwriting: High Profile Clients Customers Query: Providing Feedback To All Genex, Social Media & Hello-Peter Queries Daily Sales Coaching: Live Coaching & Customer Orientated Coaching Payroll Clerk: Commission & Overtime Payments Salary Increase Discussion: Annual Increase Letters Pipeline Discussion: Quarterly Reviews Provident Fund Payment Process Temporarily Disable Payment Process Medical Aid & Provident Fund Advisory Disciplinary Enquiries: CCMA Cases, Hearings & Warnings

Human Resources Training Coordinator

Telesure Investment Holdings (TIH)

Mar 2015 - Aug 2015 (6 months)

AD Hoc Admin Data Capturing Co-ordinating Training Training and Development Printing Training Manuals Co-ordinating Learnerships Facilities Management Needs Assessment Training Evaluation Statistics Training Bookings Stock Management Distribution Management

Human Resources Officer

Telesure Investment Holdings (TIH)

Nov 2014 - Mar 2015 (5 months)

VIP Administration AD Hoc Admin Payroll Administration Data Capturing Recruitment & Selection Maintaining Old/New Employees files Coordinating Appointments Disciplinary Enquiry/Hearing Written/Verbal Warning Enquiry Handling Employee Concerns Maintaining Policies and HR Records Facilitate and Arrange Interviews Forensics/Kroll and Reference Checks Employees Advisory Exist Interviews Medical Aid & Provident Fund Advisory Study Loan Agreements Learnership Administration

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Talent Acquisition Specialist & L&D Facilitator

Oct 2008 - Sep 2013 (5 years)

Managing Region Recruitment & Selection Process: Conducting Competence-based Interviews Conducting Job Profiling Vacancies Advertisement Shortlisting of Candidates & Arranging Interviews MIE - Conducting Candidate Background Checks Arranging Psychometric Assessment & Provide Feedback 3 Day Onboarding Process: Salary Structure, Medical Aid, Onboarding Forms Employee Forms & Facilitation Reporting on effective talent sourcing trends and making recommendations based on divisional skill gaps Accessing HR Report: Regional Leave Report, Regional EEA Report, Monthly Workforce Manage Report & Disciplinary Report Industrial Relations: Managing Disciplinary Enquiry: Drafting of Warning, DE Preparation Compiling Internal Company Policies & Procedure:

Ntombizovuyo Manqana

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