Tess Aldcroft

Executive Assistant to Chief Executive Officer

ExTrac

Apr 2025 - Current (1 year 4 months)

Working within the Office of the CEO alongside a Chief of Staff, supporting diary, inbox, communications, and operational systems.

Emergency Department Flow Co-ordinator

Chelsea and Westminster Hospital NHS Foundation Trust

Jul 2023 - Oct 2024 (1 year 4 months)

I worked in A&E, directly with the Senior ED Team and medical specialities to ensure the patient journey targets are met safely and efficiently. I practiced troubleshooting and escalating issues in order to keep the flow of the department steady in real-time. In 2024 Chelsea & Westminster Foundation Trust were placed as #1 of the Top Ten Acute Providers of Emergency Healthcare in London and I am proud to be part of the team that achieved this.

T

Receptionist

The Coaching Inn Group

Jun 2022 - Nov 2022 (6 months)

Operations Manager

ARRIVAL

Jun 2019 - Mar 2022 (2 years 10 months)

In my time at ARRIVAL Ltd I grew a stealth R&D function from eight people within one workshop, to the 60 people it is today within four large facilities. I held a multi-disciplined role wearing multiple hats; including operations management, recruitment, procurement, health and safety, facilities management, and talent, where I slowly recruited specialists into these roles as we grew whilst maintaining and implementing the most efficient processes.

EA to CFO, CPO and President of Global Sales / Office Manager (FTC)

GODIVA CHOCOLATIER

Mar 2018 - May 2019 (1 year 3 months)

At Godiva I was recruited as a FTC for a maternity cover for three international directors of the chocolatier. I worked with other assistants in the US and Asia as a central point of contact to bridge the time-zone difficulties.

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Executive Assistant to HNWI

Private limited company

Jul 2015 - Apr 2018 (2 years 10 months)

I supported an entrepreneur for nearly three years as a Private PA; a hugely varied role between business commitments and private requests. I would do the tasks from board meeting minutes to reservations at the best restaurant in the world; I was the right hand of my principal.

Personal Assistant to Director of CRM and Personal Shopping Services

Harrods

Apr 2014 - Jun 2015 (1 year 3 months)

At Harrods I worked for one executive who ran two different disciplines within the Leadership Team. One side was very data driven and presentation heavy so my MS PowerPoint and Excel skills were developed further. The other side was more unpredictable yet a more creative aspect where I could develop my patience, diplomacy, and work closely with my executive on refurbishment projects within the store.

EA to Senior Vice President and Head of Data Science

Experian Data Quality

Nov 2012 - Mar 2014 (1 year 5 months)

When I was working for Experian I worked for two executives which taught me to multitask and prioritise. Both would travel globally for 50% of their time so I would work very independently and process complex itineraries, visas and expenses regularly. I was responsible for a twice annual event which was attended by 150 colleagues from around the world which focussed on collaboration and knowledge sharing.

PA to Managing Director

Saatchi Saatchi

Jun 2009 - Nov 2012 (3 years 6 months)

This was my first PA role where I learned the foundation of my PA/EA skills. I worked closely with the EA’s for the CEO and President of the Global Company learning the basic diary management, itineraries, presentation support, client management, domestic & international travel, purchase orders and processes.

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