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Anthony Cefola

About

Detail

Vice President of Global Support Services
Cary, North Carolina, United States

Timeline


work
Job
school
Education

Résumé


Jobs verified_user 0% verified
  • Spinnaker Support
    Vice President of Global Support Services
    Spinnaker Support
    Dec 2020 - Current (5 years 11 months)
  • Spinnaker Support
    Director of Support Services
    Spinnaker Support
    Feb 2014 - Current (12 years 9 months)
    Director for 3rd Party Support in the Oracle division, leading the global teams for Oracle Database, Middleware, and several technical applications such as Siebel.
  • Triumph Consultancy Services
    Technical Architect
    Triumph Consultancy Services
    Dec 2010 - Jun 2015 (4 years 7 months)
    Provide consultation services relating to clinical software implementation within healthcare and life sciences industry.
    • Support / Administration of Lab servers and Databases
    • Perform Server Installation / Configuration / Upgrade
    • Support Development team
    • Assist on Development and Functionality
  • T
    Owner
    Technology Experts LLC
    Jun 2009 - Jun 2014 (5 years 1 month)
    Consulting Group addressing client's growing technology needs from hardware to software, growth to scaling down to implementing the new "hot" web technology
  • A
    Senior Consultant
    Abtech Systems
    Nov 2008 - Feb 2014 (5 years 4 months)
    Lead team in Support of Siebel Enterprise and surrounding technologies including Databases, Web Servers, and third party integrations.
  • T
    Senior Support Consultant
    TomorrowNow Inc
    Mar 2006 - Nov 2008 (2 years 9 months)
    Technical Lead in Support
    Account Management
    Application Development
    Solution Development
  • Siebel Systems Inc
    Lead Senior Technical Support Engineer
    Siebel Systems Inc
    Jun 2000 - Mar 2006 (5 years 10 months)
    Technical Lead for the largest group in Support world wide.
    Team Lead for 13 Senior Technical Support Engineers and Technical Lead for Durham, NC.

    Roles attained:
    Upgrade Expert, Installation Primary, Scripting Primary, Configuration Primary, Second Level Support for Core Server Issues (System Admin, Security, Installation, Upgrade), Lead Specialist for Web based Technologies, Citrix Specialist

    -Accomplishments-

    Built and maintained a lab structure for support. This role included:
    • Database Administration: DB2, Oracle, SQL Server
    • Siebel Server Installs
    • Provide Training: Siebel Technologies, Networking, Databases
    • 3rd party software support
    • Building and Maintainin
  • O
    Technical Support Engineer
    OpenSite Technologies
    Mar 2000 - Jun 2000 (4 months)
    Technical Lead for the OpenSite suite of Auction Products.

    Provided support for J2EE and ASP web applications built on OpenSite toolkit

    Provided enhanced support for Windows and Unix Platforms, Oracle RDBMS and MS SQL Server databases.
  • I
    Content Distribution and Web Design
    Interactive Sports
    Sep 1998 - Dec 1999 (1 year 4 months)
    Company: Interactive Sports, a Sports Media Company
    Location: New York City

    Lead developer of seven Web Sites used to publish sports content and related stories.

    Distributed daily content to the web sites and to external venders via XML transports for pagers, cell phones, and web based tickers.

    Performed content review/edit responsibilities assisting writers and chief editor.

    Assisted in general IT of the office and reported directly to CEO on development and design issues.
Education verified_user 0% verified
  • Ithaca College
    Bachelor's Of Science, Media and Information Technology
    Ithaca College
    Jan 1994 - Jan 1999 (5 years 1 month)
    Double Major & Double Minor while involved in numerous activities and holding down 2 jobs (IT Labs and Short Order Cook).
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