Senior Director of Customer Solutions Engineering
HiddenLayer
Aug 2025 - Feb 2026 (7 months)
Senior Director of Customer Solutions Engineering dedicated to ensuring world-class customer experience in AI security. Leading high-performing teams to deliver technical expertise, build scalable support and success processes, and maintain top retention rates while expanding global support operations.
Partnering closely with customers to design and deliver custom code, integrations, and tailored solutions that make HiddenLayer’s products sticky, intuitive, and seamlessly adopted within their existing environments.