K
Kunal Arora
About
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Head of Product Management
United States
Résumé
Jobs
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Head of Product ManagementUpsideAug 2025 - Current (1 year 3 months)I lead product management at Upside across Merchant, Consumer, Marketplace, and Partner, shaping strategy and execution across the company.- Head of Consumer ProductUpsideApr 2024 - Aug 2025 (1 year 5 months)I lead the consumer product team at Upside & own our flagship Upside app (top 10 travel app).
- Director of Product ManagementUpsideDec 2023 - Jul 2024 (8 months)I lead product for the restaurant, grocery, and new verticals at Upside.
- Group Product ManagerUpsideApr 2020 - Jan 2024 (3 years 10 months)
- Senior Product Manager - UberEatsUberAug 2019 - Apr 2020 (9 months)Uber Eats is the largest food delivery service outside of China in the world.
Individual Accomplishments:
Led restaurant demand product team and built a promotions product which produced an annual run rate of $1.4B within 1 year of launch
Led the product platform team and redesigned the entire authentication and onboarding experience for restaurants
Product managed three teams: Demand, Marketing, and Platform - Product Management InstructorProduct SchoolMar 2019 - May 2019 (3 months)
- Product Manager - UberEatsUberApr 2018 - Aug 2019 (1 year 5 months)
- Product Manager - Emerging Payments/EcommerceCapital OneAug 2015 - Mar 2018 (2 years 8 months)- Started and grew Virtual Numbers from Eno from conception to delivery
- Grew Virtual Numbers from Eno to an annual expected spend >$100M
- Launched Virtual Numbers from Eno at SXSX - Links below
- Built a new tokenized payment product virtually eliminating fraud in e-commerce purchases
- Responsible for product development from conception through delivery, and monitoring key launch & usage metrics
- Led product development for a team of 10+ individuals including designers, developers, and QA
- Developed wireframes and conducted user research to identify key customer pain points - Co-FounderTueeOct 2012 - Jun 2015 (2 years 9 months)Company Description:
A guest relationship management tool (GRM) for restaurants which answer 3 important but difficult questions:
1) who is my customer?
2) what are they thinking, in real-time?
3) how do I bring them back in?
Individual Accomplishments:
- Built and grew Tuee from a 2 person team to 8 people
- Raised a multiple rounds of funding from leading angel investors in North Carolina
- Grew Tuee’s userbase from 0-200K+ users in under 20 months
- Created automated email campaigns for Tuee clients which consistently achieved a 50% open rate and drove back in $500K+ in incremental revenue for clients
- Signed on over 90 restaurants to Tuee platform and reached 100K in ARR in - Management ConsultantDeloitteJul 2010 - Sep 2012 (2 years 3 months)As a Business Analyst at Deloitte Consulting, Kunal has worked for clients in the federal and non-profit sectors. Notable project experiences include:
- Identified and analyzed economic, environmental, and social costs/benefits for the development of a business case regarding High-Speed Rail development in the United States
- Analyzed data for 150 separate federal grants projects ($~10B) and developed reports and recommendations used by key senior level management to make organizational decisions
-Developed business and operating model recommendations for a non-profit organization dedicated to helping underprivileged students successfully reach and complete college
-Led the development of a perfo
Education
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- Bachelors of Science in Business Administration (BSBA, Finance & Operations ManagementThe Ohio State University