Raihan Hussain

Senior DevOps Engineer

Intapp

Dec 2022 - Current (3 years 11 months)

Led AWS → Azure cloud migration for enterprise SaaS platforms improving scalability and governance Designed AKS + Helm + HPA + KEDA platform standards used across multiple engineering teams Built Terraform / Bicep modules for automated landing zone and environment provisioning Implemented Azure Monitor, Prometheus, Grafana observability stack reducing MTTR Led CI/CD migration from Jenkins to Azure DevOps + ArgoCD GitOps Designed Azure OpenAI chatbot integration for production SaaS platform Implemented cost optimization strategy reducing cloud spend Led incident response and post-mortem reliability improvements

Senior Consultant - Cloud Infrastructure Services

Neudesic, an IBM Company

Dec 2021 - Dec 2023 (2 years 1 month)

Architected and delivered enterprise Azure and AWS cloud solutions for Fortune 500 clients, specializing in large-scale migrations, landing zone design, and infrastructure automation Led modernization of on-prem VMware, Oracle, and Windows/Linux environments into secure, scalable cloud platforms Designed Azure Landing Zones with Firewall, Hub-Spoke networking, RBAC, Policy, and governance automation Automated infrastructure provisioning using Terraform, ARM, and Bicep, reducing deployment time and configuration drift Delivered CI/CD pipelines using Azure DevOps and Git-based workflows for application and infrastructure deployments Guided enterprise clients on cloud security, compliance, and high-availability architecture Managed offshore en

Senior Cloud Infrastructure Engineer

JDRF International

Jul 2021 - Dec 2021 (6 months)

Managed global hybrid cloud infrastructure across Azure, AWS, Microsoft 365, and on-prem data centers supporting 40+ sites Designed secure WAN, VPN, and firewall architecture using Cisco, Meraki, and Azure networking Led modernization of Active Directory, Azure AD, and Office 365 hybrid identity environment Implemented Azure Virtual Desktop (AVD) platform for 200+ users with FSLogix and auto-scaling Built security program using Microsoft Defender, Cloud App Security, and Azure Information Protection Migrated Exchange and SharePoint to Microsoft 365 improving reliability and reducing infrastructure cost Implemented RBAC, PIM, and Just-In-Time access controls to reduce privileged access risk Developed cost monitoring and budget alerting workf

Cloud Infrastructure Engineer

JDRF International

Jun 2019 - Jun 2021 (2 years 1 month)

Proven hands on experience for technical support with the expertise to troubleshoot complex issues for senior and C-level executives. Highly skilled with analyzing technical issues to emerge with an immediate resolution. Manage and maintain hybrid environment with security updates and patches. Maintain and manage Office 365/Cloud environment and follow SLA regulations to appropriately provide access. Result oriented IT professional with strong project management, outstanding teamwork and effective in multiple facets of IT infrastructure.

Junior Cloud Infrastructure Engineer

JDRF International

Apr 2014 - Jun 2019 (5 years 3 months)

Proven hands on experience for technical support, ability to troubleshoot top tier issues for senior and C-level executives, the expertise to analyze technical issues to emerge with an immediate resolution. Result oriented IT professional with strong project management, outstanding teamwork and effective in multiple facets of IT infrastructure.

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Helpdesk Support Analyst

General Management Admission Council

Nov 2012 - Aug 2013 (10 months)

Maintained and updated trouble-ticket records and tracking databases. Alerted management of recurring problems and observed security issues. Created Images using Symantec Ghost Casting Software.Supported users with troubleshooting MS Outlook, enable items, retreated corrupted PST folders, email account, calendar appointments and updated security patches.

Desktop Support Associate

HP

Mar 2010 - Oct 2012 (2 years 8 months)

Monitoring and maintaining servers using VMware View Client remote access support. Also upgraded the company from Windows XP to Windows 7 (600pc’s, 5 month project).

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Raihan Hussain

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