Shauna Nehra

Senior Operations Lead, Human Data

Cohere

Jan 2025 - Current (1 year 8 months)

Founding Member

AI Circle

Oct 2024 - Current (1 year 11 months)

building a community of experts and operators at the frontier of AI. online community, weekly speaker series, regular in-person events in NYC and London apply to be a member at ai-circle.org

Senior Operations Analyst / Partner

Invisible

May 2024 - Dec 2024 (8 months)

Managing RLHF and SFT projects with 600+ trainers. Skilled in full-cycle end-to-end operations, scalable data annotation, and ethical AI standards. Lead multi-million dollar initiatives, driving innovation and boosting ROI. Optimize processes, cutting data waste by 18% and reducing average handling time per task by 15 minutes thereby optimizing data/dollar. Collaborate with engineering and product teams for efficiency gains and lead training programs to upskill operations leads.

Operations Analyst

Invisible

Dec 2023 - May 2024 (6 months)

Led Multilingual training efforts in the AIT vertical, managed 200+ global trainers to develop state-of-the-art models in 9+ languages, consistently achieved high-quality results. Drove MTL campaigns that contributed to $10.4 million in ARR growth. Developed process designs and operational strategies, created a playbook for scalable Multilingual AI operations. Led Safety AI Training teams, established mechanisms that safeguarded annotator well-being while ensuring top-quality outputs.

Operations Team Lead

Invisible

Apr 2022 - Dec 2023 (1 year 9 months)

Co-led a global team of 200+ AI trainers and analysts in RLHF and SFT processes, pioneered AIT process implementation at Invisible. Provided analytical, technical, and management support, trained operators to become proficient data labelers. Consistently evaluated processes for inefficiencies and implemented changes, achieved measurable improvements like enhanced accuracy and reduced turnaround times.

Junior Associate

Trainify Trainings

Apr 2021 - Apr 2022 (1 year 1 month)

collaborated with business operations to optimize client profitability, achieving 15% efficiency gains through market research and cost-benefit analysis. streamlined workflows in fast-paced environments, reducing project turnaround by 20% while maintaining quality standards and boosting client satisfaction

Junior Analyst

KGS Technology Group Inc

Aug 2020 - Apr 2021 (9 months)

documented stakeholder requirements and facilitated cross-departmental project alignment. collaborated with Business Analysts to analyze operational data, delivering insights that boosted client profitability by 10%. conducted process mapping and analysis, identifying gaps that reduced operational bottlenecks by 15% and optimized workflow efficiency

Corporate Trainer

Allure Marketing

Jun 2018 - Sep 2018 (4 months)

managed market research across 30+ security vendors and competitors, translating insights into cost-efficient business practices. created strategic frameworks that mapped operational processes to business goals, driving organizational alignment and efficiency

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