Sarah R.
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Office Manager at Druva HQ
San Jose, California, United States
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Office ManagerDruvaFeb 2018 - Current (8 years 8 months)Vendor management and coordination, event planning, food, snacks, and beverage program manager, seat planning and management, office move planning and coordination, manage corporate apartments, maintain office supplies, new hire swag, badging, work closely with building management to ensure safety rules and building policies are adhered to, calendar management and scheduling for office, coordinating charity events and partnerships, sourcing housing for overseas c-level executive, act as "mission control" for the office (150 people).- Administrative AssistantFastlyMay 2016 - Nov 2017 (1 year 7 months)Administrative Assistant: Coordinated corporate and new hire travel, supported general counsel (calendaring, meeting coordination and setup, document shipments), coordinated leases, maintenance, and bookings for 6 corporate apartments, event planning (from one-offs like “Pi Day”, wellness classes, to larger scale $100k events), became knows as the “Expensify Jedi” for commitment to solve any expense related challenge as reviewer of all company expense reports, acted as backup for receptionist, trained new hires on company travel and expense guidelines as part of week-long onboarding program, assisted in organizing bi-monthly all-hands meeting content and new hire attendance/participation.
- MDirector of HappinessMatterport 3D for the Real WorldDec 2014 - May 2015 (6 months)Director of Happiness: Manage employee food program, grocery shopping, vendor coordination, maintain kitchen and general office areas, ordering and keeping inventory of office supplies and marketing materials, event planning and coordination, doing whatever it takes at a moment’s notice to keep employees happy and the office running smoothly.
- PDirector of HappinessPivotal, IncJan 2014 - Sep 2014 (9 months)I get asked what a Director of Happiness does nearly everyday. It's a bit of everything and more! It's part admin, receptionist, event planner, facilities, security, dog sitting, calendar coordination, manage our food program, security badging for entire company, coordinate janitorial staff, solve requests and inquires from our Zendesk system, receive and distribute mail, answer phones, screen and transfer calls for the main company phone and pretty much keeping people happy and supporting an office of 350 people with whatever they may need. A better question is what doesn't the Director of Happiness do!
- ProducerAppleSep 2013 - Jan 2014 (5 months)Producer; Executive Briefing Center: Coordinating, facilitating, planning and executing meetings, events, merchandising, transportation and security/access for Apple in a secure building on Apple campus.
- HOffice AssistantHappyGoat IncJan 2012 - Jun 2013 (1 year 6 months)Answer phones, customer service, sales support, IT, order fulfillment, wholesale contact and support, packing and shipping product, Quickbooks, Newsletter, email correspondence.
- COwnerCarrots Coffee TeaJan 2009 - Sep 2011 (2 years 9 months)Inventory control, purchasing, accounts payable/receivable, customer service, barista, cashier, bookkeeping, food prep
- WCSL Training CoordinatorWomen's World Banking Ghana Savings & Loans LimitedMar 2004 - Oct 2008 (4 years 8 months)Oversaw training and development of 34 customer service liaisons across the west coast. This included but was not limited to computer skills, productivity improvement, one on one training, creating workshops and seminars, customer service skills, training on new programs, policies and procedures, working with upper and senior management to stay ahead of our competitors. Was part of a special team that created a fast track processed for loan processing and approvals. The result was going from application to approval from 30 days to 5 business days! Worked with both loan origination and appraisal departments. Supported our IT coordinator.
- SStore ManagerSam GoodyJan 1997 - Jan 2003 (6 years 1 month)Store Manager: Maintain a well-presented store. Strategize and execute plans to meet projected goals and profitability. Hire, train, and develop new employees. Budget spending on supplies and employee selling hours. Inventory control and training. Developed best practices to improve productivity and profitability. Planned and facilitated monthly team meetings. Teamed with other local store managers to cross-train and develop staff and improve employee turnover.
Assistant Manager: Ensuring new merchandise is properly received and represented on the sales floor. Interview, train and develop new employees. Merchandising and store displays. Support store manager in all store events and procedures. Integral part of an incredible te
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