Sales Development, Business managment. Account manager
Bogotá, Bogota, Colombia
Bilingual Sales & Business Development Professional (English - Spanish) With over 5 years of experience in B2B and B2C environments, I specialize in building strong commercial relationships and driving growth through strategic outreach. My background in Business Management allows me to combine interpersonal skills with a data-driven approach to sales and customer success. I am passionate about the Remote Work revolution and how it enables global collaboration. My core expertise includes: Business Development & Lead Generation (Proactive prospecting and pipeline management). SaaS & AI Solutions (Expert in product demos and consultative selling). High-Level Customer Support (Onboarding, retention, and complex issue resolution). Throughout my career, I’ve mastered tools like Salesforce, HubSpot, and MySQL to optimize workflows and exceed KPIs. I thrive in fast-paced, remote settings where marketing and sales intersect to create exceptional client experiences. 🚀 Let’s connect! Whether you want to talk about Business Development, AI in the creator economy, or new remote opportunities, feel free to reach out. 📩 Email: juancastanedarias19@gmail.com 📲 WhatsApp: +57 312 428 2864
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Jobs
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Sales Development Representative
RHEI
Aug 2025 - Apr 2026(9 months)
Strategic Lead Generation: Executed outbound prospecting campaigns targeting high-tier YouTube and TikTok creators to integrate them into the Rhei AI ecosystem. Product Demonstrations: Conducted live technical demos of the Made AI platform, effectively presenting the value proposition of AI agents (Milo, Zara, and Remi) for content strategy and community management. Pipeline Optimization: Managed the full top-of-funnel sales cycle, from cold outreach (calls and emails) to lead qualification, ensuring a consistent flow of high-value opportunities for Account Executives. Consultative Selling: Identified creator pain points such as production overhead and cross-platform distribution gaps, positioning AI-driven solutions to increase creator ROI
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Account Associated
May 2023 - Feb 2025(1 year 10 months)
Responsibilities: - Supervise and coach team members to achieve their maximum potential on the client services department. - Review and verify documentation to ensure the accuracy of ACH transactions and prevent fraud. - Address questions or concerns from customers via email and phone, ensuring high-quality customer service. - Develop the Operations and Client Services departments by initiating projects aimed at enhancing team performance and efficiency. - Prepare monthly reports and presentations showcasing the team's performance for review by the Operations Director.
BUSINESS DEVELOPMENT ASSOCIATED
Adonis Auto
May 2021 - Aug 2021(4 months)
Responsible of prospecting possible new clients, do the prequalification in order to know if the prospect qualify as a sales opportunity.
Customer Service Ambassador
Capital One
Mar 2021 - Oct 2021(8 months)
Bring support to the post sale clients and resolve issues efficiently with checking and savings accounts.
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Client Account Executive
V"nofix
Mar 2019 - Oct 2020(1 year 8 months)
Directed B2B marketing strategy, driving national brand expansion and increasing market presence. Enhanced brand recognition through participation in national beauty contests and industry events. Managed the complete rebranding process, including new brand identity and messaging. Expanded distribution channels by forging strategic partnerships with key retailers.
Education
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Universidad del Rosario — Deepening mention, Entrepreneurship/Entrepreneurial Studies
Universidad del Rosario
Jan 2022 - Dec 2023(2 years)
Universidad del Rosario — Grado en Administración y Dirección de Empresas, Administración y gestión de empresas, general
Universidad del Rosario
Jan 2014 - Dec 2021(8 years)
Universidad del Rosario — Grado en Administración y Dirección de Empresas, Administración y gestión de empresas, general
Universidad del Rosario
Jan 2014 - Dec 2021(8 years)
Mención en emprendimiento, certificación en sistemas de gestión en empresas innovadoras (universidad de La Rioja, España) certificación en mercadeo y publicidad (Conamerc, universidad Eafit, Medellin Colombia (2014,2015)