G

Graciela Đura

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Life insurance agent / Financial advisor /Pharmacy technician/ Pharmacy intern / Patient Advocate/ Healthcare leader /Medical Operations Coordinator
Miami Beach, Florida, United States

Contact Graciela regarding: 
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Résumé


Jobs verified_user 0% verified
  • I
    Implementation Specialist
    Nov 2025 - Current (11 months)
  • New York Cancer & Blood Specialists
    Pharmacy Authorization Specialist
    New York Cancer & Blood Specialists
    Oct 2024 - Nov 2025 (1 year 2 months)
    • Coordinated pharmacy authorization requests for New York Cancer & Blood Specialists, supporting the pharmacy operations and patient specialty drug access
    • Navigated insurance plans, PBMs, and specialty pharmacies to ensure prompt prescription fulfillment in a timely manner
    • Documenting clinical outcomes and communicating daily with MD specialists, nurses, and clinical staff to ensure seamless patient care.
  • P
    Pharmacy Liaison - Specialty Pharmacy for Oncology Medication
    Nov 2023 - Sep 2024 (11 months)
    -Communication facilitation serving as a liaison between the pharmacy and healthcare professionals, such as physicians and nurses. -Communicate with patients to provide information about medications, dosage instructions, and potential side effects. -Verify prescription details for accuracy and completeness. -Ensure that prescriptions meet legal and regulatory requirements. -Work with insurance companies to verify coverage and facilitate the processing of insurance claims. -Assist patients in understanding their insurance coverage for medications. -Assisting and completing prior authorization, financial assistance programs, or drug-free programs -Provide information to healthcare professionals and patients about the proper use, storage, and
  • P
    Pharmacy Intern/ Pharmacy technician
    Jan 2023 - Nov 2023 (11 months)
    Responsible for creating, operating, and monitoring pharmacy benefit programs following all federal and state laws.Reviewing and completing prior authorization requirements, reviewing drug/provider utilization patterns and pharmacy costs management, clinical pharmacy services ( therapeutic drug monitoring, drug regimen review, patient education), and oversight (establishing and measuring performance metrics regarding patient outcomes, medications safety, and medication use policies), assisting Pharmacist in daily tasks. -Responsible for completing the prior authorization in close collaboration with the medical offices, -Provide impeccable patient support, handling over 50 calls/day, confirming the therapy, billing all major insurances, and
  • P
    Pharmacy technician/Account Manager
    Jan 2023 - Nov 2023 (11 months)
    Responsible for creating, operating, and monitoring pharmacy benefit programs following all federal and state laws.Reviewing and completing prior authorization requirements, reviewing drug/provider utilization patterns and pharmacy costs management, clinical pharmacy services ( therapeutic drug monitoring, drug regimen review, patient education), and oversight (establishing and measuring performance metrics regarding patient outcomes, medications safety, and medication use policies), assisting Pharmacist in daily tasks. -Responsible for completing the prior authorization in close collaboration with the medical offices, -Provide impeccable patient support, handling over 50 calls/day, confirming the therapy, billing all major insurances, and
  • Ro
    Medical Coordinator and Patient advocate
    Ro
    Jun 2021 - Jun 2022 (1 year 1 month)
    -Increased patient retention and improve the patient experience by providing support during their treatment, collecting metrics and critical usage statistics -Assist providers with daily tasks, assuring patient questions are addressed in less than 24h, solving non-clinical inquiries, and creating a seamless experience for the patients. -Assist providers with Mental health appointments, Rx changes, renewals, and check-ins appointments every 2 weeks. -Collaborated with the Pharmacy, Product, Clinical, and MedOps team to expand a newly launched medication into the care center, by providing a seamless experience to our members, learning from the member where is a need for improvement, and gathering valuable information regarding their treatment
  • Ro
    Pharmacy Technician
    Ro
    Apr 2020 - Jun 2021 (1 year 3 months)
    -Printed, prepared, filled, packed, and sent prescriptions to the patient’s home address. -Maintained medication inventory and ensured invoices were up to date. -Received medication and updated supply chain spreadsheets, collaboratively with the Supply Chain team. -Filled and sealed prescription sachets/bottles in a sterile environment, skin care packages, and OTC medications in a clean environment. -Proficient and technician in charge of safely destruction procedures for damaged, expired and returned prescriptions. -Training new hires, providing necessary training in the pharmacy daily production. -Collaborated with the Customer support team and assist to address members' inquiries when coverage was needed. Show less
  • H
    Pharmacy Manager
    Helpnet Pharmacy
    Oct 2016 - Jun 2017 (9 months)
    -Managed the entire pharmaceutical department in two locations, created schedules for the employees, maintained staff licenses up to date, and assured the proper training was completed -Cross-functional collaboration with the prescribing providers -Monitored all prescriptions to ensure proper medications were being prescribed. -Monitored the insurance requirements -Consulting patients to follow all necessary prescription requirements -Trained all pharmacy technicians to conform to the highest quality of standards and practices Show less
  • F
    Pharmacy Clerk
    FARMALINE - S.R.L.
    Feb 2014 - Jun 2016 (2 years 5 months)
    • Provided essential counseling on OTC medication, organic cosmetics and medical supplies
    • Provided information about homeopathic medication and para-pharmaceutical products
    • Worked closely with nutritionists to assist with and provide supplies at nutritional workshops
    • Compounded prescribed products and medication for patients
    • Filled prescriptions and consulted with prescribing doctors to ensure patients’ needs were met
Education verified_user 0% verified
  • U
    Universitatea de Medicină și Farmacie „Victor Babeș” din Timișoara
    Universitatea de Medicină și Farmacie „Victor Babeș” din Timișoara
    Jan 2010 - Jan 2015 (5 years 1 month)
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