Victor Vieira

Victor Vieira

About

Detail

Cofounder and Web Developer
State of Santa Catarina, Brazil

Timeline

work
Job
school
Education

Résumé

Jobs verified_user 0% verified
  • AV AGÊNCIA DIGITAL LTDA
    Cofounder and Web Developer
    AV AGÊNCIA DIGITAL LTDA
    Oct 2024 - Current (2 years 1 month)
    At AV Agencia Digital - Supersite -, we lead a two-front digital business — a side project born out of passion and creativity, not necessarily my main career goal, but something I deeply enjoy building and maintaining. Web Development & Digital Solutions We specialize in building websites, e-commerce stores, blogs, portfolios, and landing pages for clients across Brazil. From design to launch, we manage the entire process using WordPress and Hostinger infrastructure. We also offer ongoing support, email setup and integration, and customized solutions to meet the unique needs of each client. Some of our clients rely on us solely for professional email management. Public Procurement & IT Supply We participate in government bids ("Dispensas El
  • Hostinger
    IT Customer Success Specialist - Super Senior
    Hostinger
    May 2024 - Oct 2024 (6 months)
    As a Customer Success Specialist at Hostinger, I provided technical support and guidance to customers across a global user base, helping them succeed with web hosting services and digital solutions. My responsibilities included:
    • Assisting clients with issues related to web hosting, websites, domains, emails, DNS, VPS, and SSL configuration;
    • Guiding customers through the use of WordPress and troubleshooting PHP-related errors;
    • Responding to inquiries via Intercom, ensuring fast, clear, and empathetic communication;
    • Managing tickets and escalations through Jira, and collaborating on documentation using GitHub;
    • Using CRM systems to track customer satisfaction and improve retention;
    • Monitoring performan
  • E
    Maker Lab Instructor - High School
    EEM Valmir Omarques Nunes
    Feb 2024 - Jul 2024 (6 months)
    As a Maker Lab Instructor at a high school, I was responsible for leading hands-on, project-based learning experiences focused on innovation, creativity, and technology. I coordinated and maintained the school's Maker Space, collaborating with both students and teachers to integrate maker-centered approaches into the curriculum. Key responsibilities included:
    • Designing and guiding interdisciplinary projects involving electronics, programming, and digital fabrication;
    • Teaching students how to use tools and technologies such as Arduino, sensors, 3D printers, and coding platforms;
    • Supporting teachers in implementing STEAM-based activities aligned with their subject areas;
    • Managing the Maker Lab environment, includin
  • Hostinger
    IT Customer Success Specialist - Senior
    Hostinger
    Jan 2023 - May 2024 (1 year 5 months)
  • Hostinger
    IT Customer Success Specialist - Mid
    Hostinger
    Jun 2022 - May 2024 (2 years)
  • Hostinger
    IT Customer Success Specialist - Junior
    Hostinger
    Oct 2021 - Jun 2022 (9 months)
  • P
    IT Support Technician
    Prefeitura Municipal de Bom Retiro
    Jan 2021 - May 2021 (5 months)
    As an IT Support Technician at the City Hall of Bom Retiro (SC), I was responsible for ensuring the smooth operation of all municipal technology infrastructure. My duties involved providing full-stack technical support across multiple departments, resolving issues related to hardware, software, networking, and digital systems used by public servants. Key responsibilities included:
    • Diagnosing and repairing hardware and software issues on desktops, laptops, and peripheral devices;
    • Managing local networks (LAN/Wi-Fi), printers, biometric time clocks, and other IT infrastructure;
    • Setting up and maintaining workstations and user accounts;
    • Providing in-person support to public sector employees and departments;
    • E
  • Tribunal Regional Eleitoral de Santa Catarina TRESC
    Electronic Voting Technician
    Tribunal Regional Eleitoral de Santa Catarina TRESC
    Oct 2020 - Nov 2020 (2 months)
    Worked as a temporary technician during the electoral period, providing technical support for electronic voting machines (urnas eletrônicas) at a local Electoral Office (Cartório Eleitoral), under the Brazilian Electoral Justice system. Key responsibilities included:
    • Preparing, testing, and configuring electronic voting machines (EVMs);
    • Providing on-site technical assistance to polling station staff;
    • Solving hardware/software issues under pressure and tight deadlines;
    • Assisting in logistical operations before, during, and after the election;
    • Ensuring secure handling and functionality of voting equipment; Although this was a temporary role, it offered valuable hands-on experience with large-scale public ope
  • POLITEL ELETRÔNICA
    Technical Sales Assistant
    POLITEL ELETRÔNICA
    Jan 2012 - Jan 2014 (2 years 1 month)
    As a Technical Sales Assistant at Politel, I worked at the counter providing customer service and technical support for electronic devices and mobile phones. My role involved:
    • Assisting customers with product selection and troubleshooting technical issues;
    • Performing basic repairs, software formatting, and configuration on mobile devices;
    • Managing inventory and stock organization;
    • Handling sales transactions and maintaining product displays;
    • Supporting the team with logistics, customer orders, and restocking of electronic components; This experience helped me develop strong communication, problem-solving, and technical support skills in a fast-paced retail environment.
Education verified_user 0% verified
  • UniCesumar
    Pós-graduação Lato Sensu, Mathematics
    UniCesumar
    Jan 2021 - Dec 2022 (2 years)
    Postgraduate Certificate in Innovations in Mathematics Education, with a focus on modern teaching approaches and the integration of technology in the learning process. This 360-hour program explores innovative strategies for teaching mathematical concepts using digital media, real-world applications, and student-centered methodologies. Designed for educators, math graduates, and professionals in the education sector, the course emphasizes curriculum planning, educational technology, and the psychology of learning. Course topics include Mathematical Literacy, Financial Mathematics Applied to Business, Digital Tools for Teaching, Learning Difficulties in Mathematics, and Trends in Math Education. This specialization strengthened my ability to
  • UniCesumar
    Curso Superior de Tecnologia (CST, Análise e Desenvolvimento de Sistemas
    UniCesumar
    Jan 2019 - Dec 2021 (3 years)
    Technologist in Systems Analysis and Development from Unicesumar, with a curriculum focused on the creation, maintenance, and management of software systems. The program covered core foundations such as algorithms and programming logic, as well as advanced topics including software engineering, object-oriented programming, databases, operating systems, and mobile development. Throughout the course, I worked with languages like Java and C, and gained practical experience in front-end technologies, software architecture, and IT project management. The program combined theory with hands-on learning through real-world projects and professional immersion, preparing graduates to develop robust, scalable, and market-oriented systems.
  • UniCesumar
    Licenciatura, Mathematics
    UniCesumar
    Jan 2019 - Dec 2021 (3 years)
    Bachelor’s Degree in Mathematics Education (Licentiate) from Unicesumar, focused on preparing professionals to teach mathematics at the basic education level, especially in middle and high school. The program combines theoretical knowledge and practical teaching experience, covering a wide range of subjects such as Calculus I, II and III, Linear Algebra, Geometry, Mathematical Logic, Statistics, Financial Education, and Mathematical Modeling. Throughout the program, I developed skills to foster logical reasoning, critical thinking, and problem-solving in students, aiming to make mathematics more accessible and meaningful. The degree also qualifies graduates to take part in public teaching exams in Brazil and to work in private schools, tuto
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