Neil Epstein

Neil Epstein

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Director, Networking Platform Experiences & AI at Cisco Networking & Meraki - Leading with empathy | Designer (Digital | Voice | Physical) | Product Strategist
Philadelphia, Pennsylvania, United States

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Résumé


Jobs verified_user 0% verified
  • Cisco Meraki
    Director / Principal Designer / Senior Leader, Product Design
    Cisco Meraki
    Jun 2024 - Current (2 years 3 months)
    Initially focused on AI across Meraki & Cisco Networking experiences. Now expanded to helping lead design teams across Design System, Brand Product Design, Cisco Spaces, Agentic Automation, and helping understand future opportunities across product experiences.
  • Comcast
    Senior Creative Director
    Comcast
    Jan 2017 - Jun 2024 (7 years 6 months)
    • Managed strategy and design for Xfinity Internet and Xfinity Home user experiences, brought to life through customer touch-points across mobile app (iOS and Android), physical, TV, and web. • Concepted and delivered to customers a mobile app consolidated strategy that reduced Xfinity's apps from 13 into 2, from research to strategy to launch. Evolved experiences from technology-led to user-forward by focusing on a unified, proactive customer journey that guided customers from activation to growth as needs changed. • Worked with product, engineering, Xfinity business, and marketing, as well as with Sky and global syndication partners to understand needs and collaborate on strategic opportunities and designs. • Brought Xfinity customer expe
  • Comcast
    Creative Director, UX
    Comcast
    Jan 2015 - Jan 2017 (2 years 1 month)
    • Led Xfinity Home, creating design language and product experience that extended from physical devices and digital interfaces to X1 TV, Mobile app (iOS and Android), and Web. Resulted in the Xfinity Home product being recognized as the best professionally monitored security system by CNET. • Oversaw and collaborated with device contract manufacturers, with on-site visits to factories in Hong Kong, China, South Korea, Vietnam and Mexico, ensuring successful design and improving go-to-market timelines. • Evolved Voice remote product to explore opportunities beyond traditional remote, including far-field voice devices, haptic and sensory design languages. • Creation of packaging design language that enabled simple sustainable self-install acr
  • Comcast
    Associate Creative Director, UX
    Comcast
    Jan 2013 - Jan 2015 (2 years 1 month)
    • Developed in-house Comcast industrial design practice and broke down internal barriers to allow for proper design processes and collaboration. Resulted in improved products, shorter timelines, without affecting BOM. • Led designers in developing physical and digital experiences for Xfinity TV set top, from packaging to hardware design and interactions. Reduced complexity of setup by several minutes and increased activation rates. • Designed and prototyped Emmy award-winning Voice experience across physical and digital interfaces for the Xfinity platform. Presentation to executive leadership to get the device given to every customer. Has since produced 20 million+ remotes globally with billions of utterances. • Worked with the Xfinity Stor
  • Frog Design
    Associate Creative Director
    Frog Design
    Jan 2008 - Jan 2013 (5 years 1 month)
    • Creative oversight on teams of designers across multiple programs focused on design direction, team dynamics and client relationship. Projects primarily focused on physical/digital relationships and the connections between. • Working on multiple roles on programs including project planning, business development as well as hand-on creative delivery. • Project work included key initiatives for GE, NBCUniversal, Disney, AMEX, and Honeywell
  • C
    Creative Director
    Connected Ventures
    Jan 2007 - Jan 2008 (1 year 1 month)
    • Creative Director for CollegeHumor and BustedTees properties. Responsible for user experience, including design, behaviors and information architecture geared toward an 18-34 demographic audience. • Ideation for new interactive sections, features and experiences for future releases. Collaboration with site advertisers and agencies to create unique advertising campaign destinations for major national consumer package goods brands. • Translation of the CollegeHumor brand across multiple new technologies, platforms and experimental properties online and off.
  • Frog Design
    Designer
    Frog Design
    Jan 2004 - Jan 2007 (3 years 1 month)
  • Gothamistcom
    Design / Technology Director
    Gothamistcom
    Jan 2003 - Jan 2019 (16 years 1 month)
    • Designed and development for the Gothamist.com brand and network. Created and maintained consistent user experience and interaction across multi city network. (NYC, Chicago, DC, SF, Austin, LA, Shanghai, London, Toronto, and more) • Responsible for daily management of design and technology maintenance. Worked full time from April 2008 - May 2009
  • Gabellini Sheppard Associates LLP
    Technology / Designer
    Gabellini Sheppard Associates LLP
    Jan 1999 - Jan 2004 (5 years 1 month)
    Interaction and visual creative work that supported architectural concepts, interactive engagement, and delivery across Retail, Museum, Airline, and Residential interior design work.
Education verified_user 0% verified
  • School of Visual Arts
    Bachelors of Fine Art, Graphic Design
    School of Visual Arts
Projects (professional or personal) verified_user 0% verified
    Awards verified_user 0% verified
    • R
      Winner | Red Dot Award
      Red Dot
      Xfinity XG1v4 4K Set Top Box
    • R
      Winner | Red Dot Award
      Red Dot
      Xfinity Xi5 Wireless Set Top Box
    • R
      Winner | Red Dot Award
      Red Dot
      xCam2 Surveillance Camera
    • IDEA
      Finalist | IDEA
      IDEA
      Xfinity Home Devices
    • R
      Winner | Red Dot Award
      Red Dot
      xFi Gateway 3rd Generation / XB7 Wi-Fi Router
    • T
      Winner | Technology & Engineering Emmy Award
      The National Academy of Television Arts and Sciences
      Contextual Voice Navigation for Discovering and Interacting with TV Content
    • C
      Winner, Gold Award | Cannes Corporate
      Cannes Corporate Media TV Awards
      Project X: A Future Perspective Category A5
    • i
      Winner | iF Design Award
      iF Design Award
      Xfinity Xi5 Wireless STB Wireless Set Top Box
    • i
      Winner | iF Design Award
      iF Design Award
      Xfinity XR15 Voice Remote Remote Controller
    • i
      Winner | iF Design Award
      iF Design Award
      Xfinity Home Home security system
    • i
      Winner |iF Design Award
      iF Design Award
      Xfinity XB6 Gateway High speed gateway
    • i
      Winner | iF Design Award
      iF Design Award
      Xfinity XG1v4 4K STB Set Top Box
    • i
      Winner | iF Design Award
      iF Design Award
      Xfinity XCam Camera
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