• Maintain a clean and functional workspace • Collaborate with team members to maximize the best customer service experience • Manage the department and close solo/individually • Set-up and teardown various production machines
A
Member
Alpha Sigma Nu (Jesuit Honor Society), Seattle University
Apr 2023 - Current(3 years 7 months)
• Participate in planned meetings and community events • Practice scholarship, loyalty, and most importantly, service to everyone • Pursue intellectual development, deepening Ignatian spirituality to further serve others
W
Jewelry Consultant
Warren Jewelers,
Mar 2023 - Dec 2023(10 months)
• Inspect, clean, and take in client(s) jewelry for repairs • Articulate coherently specific details involving customs and repair processes for clients • Creating brand ambassadors through building amicable relations with clientele • Design jewelry for clients (from sketch, to wax, to casting, to finished product)
V
Volunteer
VOA (Volunteers of America
Jan 2023 - Current(3 years 10 months)
• Responded as best as possible to the cold weather shelter needs • Help with setting up shelters and providing food for the unsheltered • Sort and log food donations for local food banks
Jewelry Consultant
Signetjewelers
Feb 2022 - Mar 2023(1 year 2 months)
• Inspect, clean, and take in client(s) jewelry for repairs if needed or upon request • Educate, mitigate, and alleviate client concerns regarding their jewelry experiences and knowledge of jewelry (ie: straight talk, patience, level of confidence, listening skills) • Maintain professionalism and courtesy while establishing rapport to figure out the wants and needs of client(s) • Provide flexible and diverse solutions to enhance the client(s) experience (ie: custom piece(s) options, customer care solutions, etc.)
N
Encapsulation Operator
Natural Factors,
Jul 2020 - Sep 2021(1 year 3 months)
• Troubleshooting precise issues independently no matter how big or small that affected product yield, quality of product, and total waste at the end of each order • Recognizing possible issues that may arise due to the nature of product being ran and prepare countermeasures • Set up machines with over 150 - 1000 parts to exact tolerances and specifications to prevent machine crashes meanwhile having maximum output. • Multi-tasking to ensure all vital functioning components of encapsulation machine work in tandem • Facilitate and participate in various A3 Thinker projects to completion
N
Blending Operator
Natural Factors,
Aug 2019 - Jul 2020(1 year)
• Precisely and accurately calculate and dispense exact quantities of raw materials as designated • Troubleshooting on the fly to solve or mitigate recurring or new issues to get the job done • Created more efficient Work Procedures and Standard Operating Procedures to train new employees and save company money on downtime • Lifted 25+ Kg for at least 2-3 hours daily and able to stand or walk around all day. • Operate manual pallet jacks and electrical ones (Yale, Raymond, and the Crown) • Able to recognize strengths and weaknesses in team members and adapt accordingly to achieve maximum output and efficiency
M
Crew
McDonalds GIA Enterprises,
May 2017 - Oct 2018(1 year 6 months)
• Provide non-discriminatory exemplary customer service to all customers • Prepare and adapt to unforeseen circumstances (different rush hours, large orders, special requests) • Trained and knowledgeable of all work positions within the store to be able to fill any role should the occasion call for it • Manages workload to meet quotas or expectations without fail by utilizing dexterous abilities and multi-tasking while under stressful environments
D
Officer & Advisor
Dance TeamClub, Snohomish High School
Oct 2014 - Jun 2016(1 year 9 months)
• Ensured diplomacy between debates on current issues that arose within the team concerning its values and ethics • Resolved disputes and conflicts between Coach and other members of the team (Captain, other officers, members) in civilized manner • Voiced the final decision(s) that impacted the outcome(s) of the team's future goals (was often the tiebreaker that affected the follow-through of major Captain & Coach decisions) • Served as the Head Coach's personal advisor concerning major changes to the foundation of the team/club's core values and mission statement
N
Officer
National Honor Society, Snohomish High School
Sep 2014 - Jun 2016(1 year 10 months)
• Planned group activities and projects that were to be accomplished in orderly fashion • Participated in collaborative projects benefiting the local community (ie: cleaning trash around school grounds, fundraisers, etc.) • Set realistic achievable goals with organized deadlines to meet said goals for certain different projects to ensure completion • Tackled issues with critical thinking and problem-solving skills by delegating groups based on an emphasize on teamwork and collaboration to solve the issue
G
Campaign Member
Govt. & Law, Snohomish High School
• Formulated with other students advertising strategies, times, and locations for House Democrat John Lovick's campaign • Persevere and adapt in inclement weather for extended periods of time during John Lovick's Campaign • Applying research and critical analysis of targeted demographics to improve campaign's advertisement methods
C
Chinese Tutor
Chinese Club, Snohomish High School
• Develop unique and active teaching style(s) to facilitate active learning for students at the elementary level • Pushed for creative ways to learn and study with the goal of knowledge consolidation and not regurgitation in mind • Clarify linguistic questions that are sometimes abstract with those answers being explained in a sense that was understood by the logic of students at the elementary level
S
MC
Seattle Hmong New Year, HAW (Hmong Association of Washington)
• Facilitated events and performances • Improvised methods of engagement with board members to ensure the event is on schedule • Provide exceptional service to help connect the community members to available resources at the event