Jack Lin

Jack Lin

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QE Manager / Lead & Coach · Fractional · Helping Engineering Teams Ship AI-generated Code With Confidence · Istqb Advanced Test Manager · Founder, Qualstride
Toronto, Ontario, Canada

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Résumé

Jobs verified_user 0% verified
  • Qualstride
    Founder
    Qualstride
    Apr 2026 - Current (6 months)
  • Phoenix
    Quality Engineering Lead
    Phoenix
    Mar 2025 - Mar 2026 (1 year 1 month)
    - Elevated and executed testing for all of product engineering by supporting 3 pods which delivered more than a dozen major features in a year (including a new UI refresh, multiple new treatments, and mobile app launch).
    - Achieved personal bug acceptance rate of 96% (accepted by product engineering for resolution) for the first calendar year that directly increases engineering productivity and confidence.
    - Led the initialization of functional GUI test automation across the organization for three platforms (customer application, backoffice platform, mobile app) - Playwright, Cypress, Detox.
    - Decreased time spent on test data creation significantly via AI by 66% - Cursor.
    - Set up Continuous Integration for test automat
  • Ironic Pop
    Ecommerce Product Manager
    Ironic Pop
    Oct 2024 - Mar 2025 (6 months)
    - Managed all operations for the online store.
  • VTS
    Engineering Manager, Quality
    VTS
    Jan 2022 - Aug 2024 (2 years 8 months)
    - Managed all testing for the organization's six platforms across different cross-functional squads and timezones by consolidating over 30 quality analysts and engineers into one team.
    - Led testing strategies for the merge of two products (Rise and Lane) into the premier Tenent Experience platform, VTS Activate.
    - Oversaw monthly releases of legacy platform with Test Leads.
    - Identified and planned platform integration testing strategies, testing process improvements, and development / branching / release best practices to decrease lead time by 50%.
    - Created defect trends charts to raise team awareness - Looker.
    - Planned testing of integration between tenant experience platform, SSO, mobile access, access control
  • Lane
    Quality Engineering Manager
    Lane
    Mar 2021 - Dec 2021 (10 months)
    - Lane is a subsidiary of VTS.
    - Owned the entire process and standards of quality assurance, test automation, risk analysis, mitigation, and prevention for a workplace ecosystems platform designed to build community, connectivity, and engagement in commercial real estate.
    - Scaled QE team from informal testing to a process-oriented, squad-based structure with cross-functional quality engineers, contactors, and co-ops.
    - Coordinated and oversaw hands-on testing of product releases across whitelabels (web, mobile, GraphQL, REST API, SAML) and partner integrations (progressive mobile access technologies) from resource planning to deployment.
    - Planned the architecture of GraphQL test automation suite, validated on a Apollo
  • Kira Systems
    Quality Engineering Lead
    Kira Systems
    Feb 2018 - Jan 2021 (3 years)
    - Owned the overall testing strategy for a state-of-the-art machine learning software that quickly and accurately review and analyze contracts.
    - Scaled QE team from 1 to 10 cross-functional quality engineering specialists and interns.
    - Improved resolved defect count by 56% (QE team logged count for first year of inception vs. total logged count from previous year), which benefited in 40% reduction in client support production tickets.
    - Coordinated and oversaw hands-on testing of product releases (web, API, SAML), machine language-trained models launches, partner integrations (API and CRM), corporate website rollouts (Hugo), infrastructure migrations (Kubernetes), and internal data integrity initiatives (ElasticSearch and K
  • Meltwater Social formerly Sysomos
    Manager, Quality Engineering
    Meltwater Social formerly Sysomos
    May 2017 - Feb 2018 (10 months)
    - Managed a team of 5 quality/automation engineers.
    - Led automation efforts to cut down release regression testing time by 30%.
    - Organized cross-team initiatives to focus on resolving client-impact defects by 50%.
    - Quarter-backed feature development and deployment as Scrum Master and Release Manager for product development and critical care response teams of 15.
    - Re-architected UI automation test suite to adapt and unify with other test frameworks.
    - Consistently reviewed, improved, and streamlined software development life cycle/deployment procedures and standards through efficiency and best practices – Jira and TestRail.
    - Assisted Technical Writers, Product Management, and Product Marketing teams with pr
  • Sysomos
    Team Lead, Quality Engineering
    Sysomos
    Sep 2015 - Apr 2017 (1 year 8 months)
    - Coordinated and oversaw hands-on testing of product releases (across multiple applications/integrations) and infrastructure changes (legacy system/data migration) from resource planning to deployment.
    - Deployed and configured environment builds through Continuous Integration – Jenkins and Puppet.
    - Reported and assembled testing key performance indicators and defects trends metrics that are tracked real time by automation – Jira and Google Docs.
    - Supported Product Management, Product Marketing, and Customer Success teams to ensure UAT is carried out effectively during development sprints and as part of go-to market strategy.
  • Sysomos
    Test Automation Engineer
    Sysomos
    Jun 2014 - Aug 2015 (1 year 3 months)
    - Planned the architecture of GUI test automation suites, validating on a JavaScript MVC web framework (Angular) – Selenium via Java and Junit.
    - Set up Continuous Integration for test automation – Jenkins and Selenium Grid.
    - Created and implemented new UI and REST API monitoring tests suite via Java and JUnit.
    - Designed and administered performance/load testing – JMeter
    - Steered new UI product refresh as Project QA Lead by taking over all aspects of resource planning and feature, automation, regression, and performance/load testing.
  • Eloqua
    Test Automation Developer
    Eloqua
    Dec 2011 - May 2014 (2 years 6 months)
    - Created, documented, and maintained GUI test automation suite, validated on a JavaScript MVC web framework (SproutCore) – Selenium via Ruby and Rspec.
    - Implemented new REST API test automation suite – Ruby and Rspec.
    - Administered test automation on nightly build through Continuous Integration – TeamCity.
    - Maintained the version control system – Git and GitHub.
  • Jumptools Inc
    QA Analyst
    Jumptools Inc
    Sep 2011 - Nov 2011 (3 months)
    - Designed functional, interface, regression, and UAT test cases.
    - Administered application load tests – JMeter.
    - Reported and verified defects – Jira, Bugzilla, Mantis.
    - Supplemented and maintained automation test framework – Selenium Server via Java.
  • Caseware
    QA Analyst - Automation Specialist
    Caseware
    Mar 2008 - Aug 2008 (6 months)
    - Implemented automated acceptance test cases - SilkTest and IEUnit.
    - Augmented new test designs for a web-based content management software.
Education verified_user 0% verified
  • University of Toronto At Scarborough
    Honours Bachelor of Science (B. Sc, Computer Science and Mathematics
    University of Toronto At Scarborough
  • Ontario Institute for Studies in Education of the University of Toronto
    Bachelor of Education (B. Ed, Computer Studies and Mathematics
    Ontario Institute for Studies in Education of the University of Toronto
  • University of Toronto Scarborough
    Honours Bachelor of Science (B. Sc, Computer Science and Mathematics
    University of Toronto Scarborough
  • University of Toronto Ontario Institute for Studies in Education
    University of Toronto - Ontario Institute for Studies in Education
    University of Toronto Ontario Institute for Studies in Education
Projects (professional or personal) verified_user 0% verified
  • P
    Professional and Personal Landing Page
    Feb 2021 - Current (5 years 8 months)
    Created with Bootstrap
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