Raymond Alcantar

Raymond Alcantar

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Year Up United Alumni 25’ | I.T Professional
Redwood City, California, United States

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Résumé


Jobs verified_user 0% verified
  • Zoox
    Teleops Operator
    Zoox
    Aug 2026 - Current (3 months)
    - Monitored and remotely supported autonomous vehicle operations in real time while prioritizing safety and adherence to standard operating procedures. - Maintained continuous situational awareness by analyzing live camera feeds, maps, and vehicle telemetry to assess driving environments. - Executed teleoperation tasks when authorized to safely assist autonomous vehicles in complex or unexpected traffic scenarios. - Followed established safety protocols and operational guidelines to ensure safe and reliable vehicle performance. - Communicated effectively with cross-functional teams to report incidents, operational observations, and system feedback. - Accurately documented operational events, edge cases, and anomalies to support continuous i
  • Meta
    Rideshare Support
    Meta
    Mar 2025 - Aug 2026 (1 year 6 months)
    - Deliver front-line technical support for Meta employees by assisting with rideshare app navigation and troubleshooting. - Provide real-time guidance to resolve app-related issues, ensuring seamless commuting experiences. - Leverage handheld devices and digital tools to share updates, directions, and support efficiently. - Strengthen employee satisfaction by combining customer service expertise with technical problem-solving.
  • LinkedIn
    IT Hardware
    LinkedIn
    Jul 2024 - Jan 2025 (7 months)
    - Handle device decommissioning and updates to ensure hardware runs the latest software. - Serve as a support specialist, managing and resolving help desk tickets efficiently. - Package and prepare laptops for shipping to remote employees worldwide, ensuring accurate and timely delivery. - Receive, inspect, and tag new IT assets, ensuring they are entered into the inventory system. - Assisted the team in building a brand-new imaging room, contributing to equipment setup, organization, and overall workspace preparation. - Performed detailed cable management to ensure clean, organized, and safe equipment setups. - Contributed to timely deployment of IT assets, Boosting efficiency by 20% - Performed monthly inventory audits, maintaining 100% accur
  • Menlo Park City School District
    Campus Supervisor
    Menlo Park City School District
    Aug 2023 - Feb 2024 (7 months)
    As a campus monitor involved ensuring the safety of the school environment, including patrolling areas, enforcing rules, and providing assistance as needed. Additionally, I worked with a therapy dog, where I was responsible for the dog's care and facilitated therapy sessions to provide comfort and support to kids from 3rd-5th grade in various settings. These experiences demonstrate my abilities in maintaining safety, fostering community, and offering emotional support.
  • M
    Monitor
    MENLO PARK SCHOOL DISTRICT
    Aug 2023 - Jan 2024 (6 months)
    Provided primary care and supervision to elementary-aged youth, working to ensure health and safety while cultivating a safe and nurturing environment. Collaborated closely with over 30 children during tenure to plan age-appropriate activities and exercises, encouraging active play and exploration while working to meet developmental milestones. Consistently worked to promote playful exploration, literacy, Campus Supervisor, Childcare, Work with Therapy Dog and worked with kids with special needs, aiming to facilitate optimal comprehension of new concepts. Fostered strong relationships with children and caregivers, maintaining 100% in repeat bookings.
  • Medford School District
    Study Hall Teacher
    Medford School District
    Nov 2021 - Aug 2022 (10 months)
    As a study hall teacher, I oversaw students during study periods, provided academic support, and maintained a focused learning environment. Additionally, I enforced school rules around the premises and supervised students during outdoor activities like recess, and lunch ensuring safety and promoting positive interactions. These experiences demonstrate my ability to manage student behavior effectively while fostering a conducive atmosphere for learning and social development.
  • Redwood City School District
    Campus Supervisor/Aid
    Redwood City School District
    Apr 2021 - Oct 2021 (7 months)
    As a campus supervisor, my focused on ensuring the safety of the school environment, enforcing rules, and assisting students and staff as needed. Additionally, in my role as an office aide, I provided administrative support by handling tasks such as answering phones, organizing documents, and assisting with office operations. These experiences highlight my ability to manage various responsibilities and contribute effectively to the school community.
Education verified_user 0% verified
  • Mission College
    Mission College
    Mission College
  • Year Up United
    Year Up United
    Year Up United
  • Mission College
    Mission College — Associate's Degree Information Technology
    Mission College
  • Year Up United
    Year Up United — Information Technology
    Year Up United
    Jan 2024 - Dec 2025 (2 years)
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