Certified Salesforce Architect with extensive experience in configurations, customization, implementation, and training. Solid experience as a Salesforce Specialist in development life cycle from requirement gathering and analysis to design, development, testing, implementation and support. Specialties: • Salesforce Sales Cloud, Service Cloud , Experience Cloud ,CPQ, Pardot, DocuSign, Marketo • Salesforce Configuration, Customization, Administration • Business Analysis and Process Improvement • Users Administration • Record Types and Page Layouts • Custom Reports and Dashboards • Custom Applications, Objects, Fields and Picklist Dependencies • Validation Rules, Workflows Rules, Assignment Rules , Flows • Sales Processes , Service Process • Appexchange Apps , 3rd Party app integration with Salesforce • Data Management, Deduping • Apex Data Loader, Data Import Wizard,
Dataloader.IO , Workbench
