Amit Sharma
About
Detail
IT Recruiter @ Jconnect Infotech Pvt. Ltd. | Staffing Services, Screening, Recruiting
Lucknow, Uttar Pradesh, India
Résumé
Jobs
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IT RecruiterJconnect Infotech pvt ltdFeb 2023 - Current (3 years 8 months)Successfully fulfilled the hiring requirements of hiring managers, ensuring the timely and efficient recruitment of top talent for US clients in various technologies such as Java, Big Data, SAP, BA, Angular, and Python.
Utilized multiple portals, including Dice, Monster, and LinkedIn, as well as professional networks, to attract qualified candidates and build a strong talent pipeline.
Reviewed resumes and conducted thorough screenings to identify candidates who closely matched the job descriptions, saving time and resources in the selection process.
Coordinated and scheduled interviews between candidates and hiring managers, ensuring a smooth and efficient interview process.
Negotiated job offers and compensation package- Customer Service AssistantStarTekJun 2022 - Aug 2022 (3 months)Provided high-quality assistance to customers through various channels, including phone, addressing inquiries, complaints, and feedback in a timely and professional manner.
Demonstrated strong problem-solving skills by identifying, diagnosing, and resolving customer issues effectively, ensuring customer satisfaction.
Maintained a thorough understanding of Flipkart's products, services, policies, and procedures, enabling accurate information and guidance to be provided to customers.
Assisted customers with order-related inquiries, including order status, returns, exchanges, and refunds, ensuring a seamless shopping experience.
Accurately documented customer interactions, transactions, and feedback in the CRM system, ensur - THistory TutorToppers Tutorial Academy httpstopperstutorialacademyinMar 2019 - Oct 2021 (2 years 8 months)Develop and deliver personalized lesson plans based on students' needs, interests, and educational goals.
Create and update educational materials, including lesson plans, assignments, and assessments.
Incorporate multimedia and other resources to make lessons engaging and informative.
Evaluate and monitor student progress through regular assessments, quizzes, and feedback.
Adjust teaching strategies based on student performance and feedback.
Maintain regular communication with students and their parents or guardians to discuss progress and address any concerns.
Provide detailed feedback and recommendations for improvement. - SAdministrative Office AssistantSUPER BRAINS EDUCARE PRIVATE LIMITEDMar 2014 - Aug 2017 (3 years 6 months)Managed day-to-day office operations, ensuring smooth and efficient functioning of the office environment.
Answered phone calls, emails, and handled inquiries, redirecting them to the appropriate departments.
Scheduled and coordinated meetings, appointments, and travel arrangements for staff and management.
Maintained office supplies, ensuring stock levels were adequate and placing orders when necessary.
Assisted in the preparation of reports, presentations, and other documents as required by senior management.
Organized and maintained filing systems (both electronic and paper), ensuring that documents were easily accessible and up-to-date.
Coordinated internal and external communication, ensuring effective flo - LCustomer Service Representative (AIR INDIA)Livewell Aviation Services Private LimitedMar 2011 - Jul 2011 (5 months)Provided exceptional customer service by assisting passengers with check-in and boarding processes, ensuring a smooth and efficient travel experience.
Effectively communicated flight schedules, delays, and other relevant updates to passengers, maintaining clear and concise communication at all times.
Handled passenger inquiries, complaints, and special requests with professionalism and courtesy, resolving issues promptly and ensuring customer satisfaction.
Managed the check-in and tagging of baggage, ensuring accurate and timely handling of luggage.
Coordinated with flight crews, airport authorities, and ground services to ensure seamless flight operations, adhering to safety and security regulations and procedures.
Education
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- Master's degree, HistoryUniversity of MumbaiJan 2011 - Jan 2013 (2 years 1 month)
- Bachelor of Arts - BA, HistoryKc collegeJan 2006 - Jan 2009 (3 years 1 month)