Kenziah Dadson

Kenziah Dadson

About

Detail

|| Customer Service Specialist & Revenue Generation | Customer Engagement| CRM Software| Sales Development Representative||
Accra, Greater Accra Region, Ghana

Contact Kenziah regarding: 
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Full-time jobs

Timeline


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school
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Résumé


Jobs verified_user 0% verified
  • Snappycx
    Business Development Specialist
    Snappycx
    Feb 2026 - Current (8 months)
  • Snappycx
    Sales Development Representative
    Snappycx
    Sep 2025 - Feb 2026 (6 months)
    • ️Appointment Setting
    • ️CRM Management
    • ️Lead Qualification
    • ️Prospecting and Lead generation
  • C
    Customer Service Specialist
    Aug 2023 - Jul 2025 (2 years)
  • F
    Front Desk Clerk
    Oct 2022 - Mar 2023 (6 months)
    • ️Client appointment booking
    • ️ Answer questions and address complaints
    • ️Answer all incoming calls and redirect them or keep messages
    • ️Receive letters, packages etc. and distribute them
    • ️Keep front desk tidy and presentable with all necessary material (pens, forms, paper etc.)
    • ️Greet and welcome guests
  • C
    Call Center Support Representative
    Jan 2021 - Jan 2022 (1 year 1 month)
    • ️ Manage large amounts of inbound and outbound calls in a timely manner
    • ️Follow communication scripts when handling different topics
    • ️Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives
    • ️Build sustainable relationships and engage customers by taking the extra mile
    • ️Keep records of all conversations in our call center database
Education verified_user 0% verified
  • U
    bachelor, Bachelor's degree Public Relations/Image Management
    University of Media, Art and Communications(UNIMAC-IL)
    Jan 2022 - Jan 2023 (1 year 1 month)
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