As a detail-oriented and empathetic Technical Support Advisor, I bring over five years of experience in customer service, technical support, and administrative operations. My expertise lies in managing logistics, swiftly resolving complex issues, and providing unwavering support to high-volume teams in a remote capacity. I have a proven track record of success with global brands such as Microsoft, specifically with Surface devices, and Toast POS, where I excelled in handling warranty claims, scheduling, CRM updates, and supplier coordination. I am poised to leverage my reliability, clear communication, and strong organizational skills to contribute to remote teams and support the growth of dynamic businesses.
