Bukola Adeyemi

Bukola Adeyemi  new_releases

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Operations Associate
Brazil

Contact Bukola regarding: 

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Full-time jobs
Starting at USD24K/year
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Timeline


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Résumé


Jobs verified_user 0% verified
  • K
    Associate Product Manager
    Kentrolabs
    Dec 2022 - May 2023 (6 months)
    - Oversaw the Customer Support team, analyzing user feedback to enhance user experience. - Organized weekly stand-up meetings, optimizing productivity and coordination among developers and designers. - Conducted comprehensive market research, comprehending the Web 3 landscape, and effectively communicated the product's value proposition to stakeholders and development teams.
  • Q
    Product Manager
    Quickly Markeplace
    Dec 2022 - Dec 2023 (1 year 1 month)
    •Collaborated with product designer to translate product ideas into a comprehensive product requirement document. •Spearheaded onboarding processes for engineers, designers, and product managers, ensuring a seamless assimilation into the startup's culture and objectives. •Created and implemented a product development roadmap, guiding the startup toward a successful launch using Jira. •Conducted in-depth competitor analysis and market research, providing key insights to inform product strategy. •Organized and led regular stand-up meetings, promoting communication and collaboration among team members to address project developments and challenges. •Conducted user interviews to gather valuable feedback, ensuring the product aligned with spec
  • C
    Operations Associate
    Comfy Living
    May 2022 - Current (3 years)
    - Managed company's relationship with customers through efficient dispute resolution and timely communication, resulting in a 150% surge in customer satisfaction and retention. - Achieved a rapid promotion within the initial 12 months based on demonstrable impact and outstanding performance. - Spearheaded updates to work spreadsheets and activity boards, reinforcing accountability and driving a 120% surge in team productivity.
  • M
    Product Support Specialist
    MAGIKPENS
    May 2022 - Dec 2022 (8 months)
    - Provided exceptional technical support and customer service, ensuring client satisfaction and prompt issue resolution. - Spearheaded onboarding assistance for new clients, expertly troubleshooting product-related challenges and guiding issue resolution. - Collaborated closely with product development teams to address recurring concerns, implementing effective permanent solutions and enhancing product features.
  • C
    Operations Associate
    Comfy Living
    May 2022 - Apr 2024 (2 years)
    • Managed the company’s relationship with customers through efficient dispute resolution and timely communication, resulting in a surge in customer satisfaction and retention. • Achieved a rapid promotion within the initial 12 months based on demonstrable impact and outstanding performance. • Spearheaded updates to work spreadsheets and activity boards, reinforcing accountability and resulting in an increase in the team's productivity. • Contributed to the automation of workflow processes, driving efficiency gains, and resource optimization
  • C
    Customer Support Representative
    Comfy Living
    Apr 2021 - May 2022 (1 year 2 months)
    • Improved customer satisfaction and retention by providing prompt responses to guest inquiries. • Conducted market research to generate leads and analyzed results. • Managed the company's calendar and email. • Launched listings on Airbnb, Vrbo, and Booking.com
  • Lagos State University
    Graduate Assistant
    Lagos State University
    Mar 2020 - Apr 2022 (2 years 2 months)
    • Instructed students in the Portuguese language, thereby imparting valuable linguistic skills. • Provided essential support to senior lecturers through assistance with administrative duties. • Organized events aimed at emphasizing the global significance of the Portuguese language. • Conducted research on Afro-Brazilian society, enriching our understanding of this cultural domain. • Contributed actively to the academic community while honing my teaching, organizational, and research skills.
  • K
    Associate Product Manager
    Kentrolabs
    Dec 2019 - Nov 2020 (1 year)
    • Oversaw the Customer Support team, analyzing user feedback to enhance user experience. • Organized weekly stand-up meetings, optimizing productivity and coordination among developers and designers. • Conducted comprehensive market research, comprehending the Web 3 landscape, and effectively communicated the product's value proposition to stakeholders and development teams. • worked closely with Product Manager to align product vision with company objectives through strategic stakeholder engagement.
  • E
    Bi-lingual Sales Coordinator
    Ewa Moda Africana
    May 2018 - Dec 2018 (8 months)
    • Coordinated activities in the store • Handled the communication between English-speaking tourist and Portuguese-speaking natives, thereby promoting sales of goods in latent demand • Maintained an accurate account record
  • S
    Manager
    Self-Out
Education verified_user 0% verified
  • Universidade Federal da Bahia
    Master's degree, International Relations
    Universidade Federal da Bahia
    Mar 2023 - Aug 2024 (1 year 6 months)
  • P
    Product Masterclass : How to Build Digital Products
    Product School
    Oct 2022
  • U
    Product Management Accelerator
    Utiva
    May 2022
  • J
    Jobberman soft-skills training
    Jobberman Nigeria
    Oct 2021
  • Universidade Federal da Bahia
    Letras língua portuguesa
    Universidade Federal da Bahia
    Jan 2018 - Jan 2019 (1 year 1 month)
  • O
    Bachelor of Arts - BA, Portuguese Language and Literature
    ObafemiAwolowoUniversity|Ile-IfeOsunState,Nigeria
    Jan 2015 - Feb 2020 (5 years 2 months)
  • Obafemi Awolowo University
    Bachelor of Arts
    Obafemi Awolowo University
    Jan 2015 - Feb 2020 (5 years 2 months)
Projects verified_user 0% verified