Dedicated and results-oriented Product Manager with a strong background in customer-facing roles and product support. I am passionate about product development, consistently crafting innovative solutions that not only meet but exceed customer expectations, fostering business growth. My primary goal is to harness my expertise to drive successful product strategies and deliver exceptional user experiences. With over five years of experience in customer-centric positions, I possess an innate ability to comprehend and articulate user needs to cross-functional teams. Bridging the gap between users and development, I ensure user feedback remains pivotal in shaping product decisions. My proficiency in both English and Portuguese empowers me to effectively manage diverse teams and access broader markets, catalyzing growth and revenue. I firmly believe diversity fuels innovation and superior outcomes. My mastery of Agile methodologies equips me to promptly adapt to changing priorities, consistently delivering value within dynamic environments. This agility enables rapid response to market trends, customer feedback, and emerging opportunities.