VXI
Virtual Talent Latam
Feb 2018 - Dec 2019 (1 year 11 months)
As a Customer Service Representative at VXI, I was responsible for providing exceptional support to customers, addressing inquiries, and resolving issues to ensure a positive experience. My role involved actively listening to customer needs and delivering tailored solutions, which contributed to high customer satisfaction rates. Additionally, my experience in sales operations in roofing was relevant to this position, as it provided me with insights into home renovation and roofing repair services, allowing me to better assist customers with related inquiries and enhance their overall service experience.