B
Bryan De Jesus Ebuseo
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Growth Specialist
Manila, Metro Manila, Philippines
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- GLead Manager And Appointment SetterGold Glove GroupJan 2024 - Jan 2026 (2 years 1 month)• Managed inbound and outbound lead communications for a real estate investment company
• Qualified seller leads, built rapport, and scheduled appointments for closers
• Maintained CRM updates and ensured a smooth pipeline hand-off
• Collaborated with acquisition managers to optimize lead conversion
• Created Workflows within CRM (GoHighLevel) 
Growth SpecialistCyberbackerJan 2021 - Jan 2024 (3 years 1 month)• Conducted outbound prospecting and lead generation
• Scheduled appointments and maintained client databases
• Developed strong client relationships to boost conversion rates
• Met with appointment-set clients to close the sale via Zoom
• Trained new Growth Associates
• Handled a small group of Sales team- ASales And Customer Service RepresentativeAlorica West CorporationJan 2016 - Jan 2021 (5 years 1 month)• Handled inbound inquiries with professionalism and empathy
• Upsold relevant services and contributed to revenue targets
• Mentored new hires and collaborated with quality assurance teams - Sales And Customer Service RepresentativeTeleperformanceJan 2013 - Jan 2016 (3 years 1 month)• Delivered high-quality support to clients via phone, email, and chat
• Resolved customer concerns efficiently, improving satisfaction scores
• Maintained accurate records using CRM tools