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Bruno Bertolotto

About

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Buenos Aires, Argentina

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Résumé

Jobs verified_user 0% verified
  • Aegon Asset Management
    Senior HR Coordinator
    Aegon Asset Management
    Sep 2024 - Sep 2025 (1 year 1 month)
    Led HR transformation initiatives, redesigning processes and workflows to enhance employee experience and operational efficiency. Partnered with business leaders to analyze organizational needs, and implement change management plans.
    Developed and executed HR projects focused on engagement Designed and monitored metrics to identify trends, inform strategy, and support business decisions.
    Coordinated with global HR teams to implement standardized processes while adapting to local regulations and practices.
    Delivered communication and training programs as part of change management strategies, ensuring smooth adoption of new HR processes.
  • Aegon Asset Management
    HR Administrator
    Aegon Asset Management
    Oct 2021 - Sep 2024 (3 years)
    Managed digital employee records and HRIS workflows, ensuring compliance while maintaining accurate workforce metrics.
    Assisted in analyzing HR processes and identifying efficiency opportunities to support operational improvements.
    Coordinated employee lifecycle processes, including onboarding and offboarding, ensuring seamless experience across local and international teams.
    Supported HR reporting and dashboards to provide insights for workforce planning and decision-making.
    Collaborated with cross-functional teams to implement HR initiatives and maintain alignment with business objectives.
    Maintained and updated HR policies and intranet content, facilitating clear communication and accessibility for employees
  • P
    Coordinator, Exhibitor Relations
    PRIVATE LABEL MANUFACTURERS ASSOCIATION
    Aug 2019 - Apr 2021 (1 year 9 months)
    Primary point of contact for prospective and existing members Managing the end-to-end registration process for new members, ensuring data accuracy and timely onboarding
    Coordinating targeted email communications to promote member engagement and ensure clear, consistent messaging
    Supporting the ongoing member lifecycle, handling inquiries, processing renewals and cancellations
    Supporting the accounts receivable process, contributing to revenue continuity and member retention
  • Concentrix
    Customer Service Agent - Nike account
    Concentrix
    Jan 2019 - Aug 2019 (8 months)
    Managing end-to-end order fulfillment and shipment processes to ensure timely and accurate delivery to customers
    Proactively upselling products and identifying sales opportunities during customer interactions, supporting team revenue targets and enhancing customer satisfaction
    Coordinating with Sales, Operations and other functional groups to ensure orders flow according to SLA's Processing payments, issuing refunds, and resolving billing inquiries
  • Hyatt Regency
    F&B Attendant
    Hyatt Regency
    Aug 2018 - Jan 2019 (6 months)
    Setting up and servicing meeting rooms and event spaces, providing on-site support during business receptions and gatherings
    Preparing mise en place to ensure efficient service during breakfast, lunch, and event operations
    Welcoming guests, taking orders, and serving beverages in line with the hotel's service standards
    Monitoring and replenishing buffet items during service to maintain presentation and availability
  • IBM Argentina
    HR Operations Associate
    IBM Argentina
    Sep 2015 - Jul 2018 (2 years 11 months)
    Managing day-to-day HR operations activities (new joiners, leavers, transfers)
    Providing first-line HR support to managers regarding contractor-related inquiries Maintaining and updating employee records accurately within the HRIS
    Providing tailored support to project managers
    Supporting payroll activities by preparing documentation and reviewing data
Education verified_user 0% verified
  • University of Buenos Aires
    Bachelor's Degree
    University of Buenos Aires
    Mar 2011 - Feb 2018 (7 years)