Brittany Sclafani Shipping and Fulfillment Coordinator at the IGFA

Volunteer and Service Specialist Resource Assistant

Conservation Legacy

Apr 2024 - Nov 2024 (8 months)

Region 3 (Southwestern Region) Resource Assistant under partnership with U.S. Forest Service, Stewards Individual Placements, and Conservation Legacy. I worked in Prescott National Forest and my duties were 60% in the volunteer program, 30% in the Youth Conservation Corps, and 10% with the U.S. Forest Service partnership program. I explored the many facets of the U.S. Forest Service while completing volunteer work and working with the Youth Conservation Corps. Supported mentor in coordinating outreach events, assisting in volunteer activities, and communicating with partners. Assisted with Youth Conservation Corps Summer 2024 orientation and wrap up. The Summer 2024 Youth Conservation Corps consisted of 4 crew members and 2 crew leads. Desi

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Administrative Clerk

Icon Constructors Inc

Jan 2022 - Jan 2024 (2 years 1 month)

Answered incoming calls and handled incoming correspondence, promptly offering assistance and facilitating transfers when required. Provided administrative support to management, demonstrating strong communication skills. Ensured orderly work environment, enhancing operational efficiency. Managed invoices, sales receipts, and office records, ensuring accuracy and organization. Digitized documents and utilized computer systems for filing, inventory, and database management. Facilitated communication by delivering messages and running errands. Played a key role in generating innovative concepts to elevate brand identity and oversaw social media accounts, curating content to boost engagement. Maintained directory of suppliers, contractors, and

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Retail Associate

GRATEFUL JS INC

Aug 2021 - Oct 2021 (3 months)

Operated cash register accurately and efficiently, processing customer payments via point-of-sale system. Provided positive customer service to patrons selecting products and resolved any issues encountered, while fostering relationships for future business Maintained store cleanliness and organized merchandise displays Remained up to date on sales, promotions, and store policies. Managed inventory by restocking shelves and merchandising products in point-of-sale system. Acquired comprehensive knowledge of store products and services. Completed opening and closing duties including register setup and cash reconciliation. Posted on the store’s instagram page to display new and popular products, drawing in customers.

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Temporary Sales Representative

Rebuild Master Tech

Mar 2021 - May 2021 (3 months)

Demonstrated excellent customer service skills when dealing with client inquiries. Communicated product features, advantages, and benefits to customers. Developed and encouraged relationships with customers to establish repeat business. Oversaw customer accounts by furnishing precise details regarding product availability and pricing. Generated leads and maintained lists of prospective customers. Leveraged Customer Relationship Management Software (CRM) tools effectively for tracking customer interactions and overseeing pipeline activity.

Front of house

Tijuana Flats TexMex

May 2020 - Jul 2020 (3 months)

Completed opening and closing duties, adhering to cleaning checklists. Proficiently managed cash register operations while implementing upselling strategies to boost revenue. Provided positive customer service and hospitality throughout guests' dining experiences to foster relationships. Encouraged team during busy periods, aiding fellow members as needed. Upheld health and safety standards by cleaning of work areas, equipment, and dishes Demonstrated strong communication skills with customers and coworkers Coordinated with kitchen staff to ensure accurate order preparation. Ensured prompt service by monitoring dining room traffic. Inspected dining areas for maintenance needs and hazards. Enforced alcohol regulations by checking patrons' id

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Administrative Clerk

Icon Constructors Inc

Jan 2019 - Aug 2019 (8 months)

Answered incoming calls and handled incoming correspondence, promptly offering assistance and facilitating transfers when required. Provided administrative support to management, demonstrating strong communication skills. Ensured orderly work environment, enhancing operational efficiency. Managed invoices, sales receipts, and office records, ensuring accuracy and organization. Digitized documents and utilized computer systems for filing, inventory, and database management. Facilitated communication by delivering messages and running errands. Played a key role in generating innovative concepts to elevate brand identity and oversaw social media accounts, curating content to boost engagement. Maintained directory of suppliers, contractors, and

Front of House Team Member

Tijuana Flats TexMex

May 2018 - Dec 2018 (8 months)

Completed opening and closing duties, adhering to cleaning checklists. Proficiently managed cash register operations while implementing upselling strategies to boost revenue. Provided positive customer service and hospitality throughout guests' dining experiences to foster relationships. Encouraged team during busy periods, aiding fellow members as needed. Upheld health and safety standards by cleaning of work areas, equipment, and dishes Demonstrated strong communication skills with customers and coworkers Coordinated with kitchen staff to ensure accurate order preparation. Ensured prompt service by monitoring dining room traffic. Inspected dining areas for maintenance needs and hazards. Enforced alcohol regulations by checking patrons' id

Brittany Sclafani

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Brittany Sclafani

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