Proactive and bilingual professional with over three years of experience in administrative and customer service fields. My career has focused on efficiently managing client communication, administering databases, and organizing information to support sales and operational processes. I have a solid skill set in managing requests, resolving inquiries, and creating and maintaining accurate records. Throughout my professional career, I have demonstrated a strong command of digital tools, including advanced proficiency in Microsoft Excel, and a notable ability to adapt to new software and dynamic work environments.