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Brian Rousseau

About

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Bogota D.C., Colombia

Timeline

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Job
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Education

Résumé

Jobs verified_user 0% verified
  • Patient Prism
    Product Training and Enablement Manager
    Patient Prism
    Mar 2025 - Oct 2025 (8 months)
    Built and scaled an internal training framework for Customer Success teams, enabling consistent and confident product communication. Authored playbooks and process guides adopted by leadership, aligning workflows and delivery standards across all client-facing teams. Developed repeatable training programs, live sessions, and technical documentation to streamline rollout and improve client adoption.
  • S
    Project Manager
    Spark6
    Oct 2023 - Sep 2024 (1 year)
    Served as the primary client partner, clarifying expectations, managing scope, and maintaining transparent communication. Directed delivery across 10+ concurrent web and app projects, removing blockers and keeping milestones on track. Built structured project plans with timelines, resource mapping, and budget oversight to ensure predictable, accountable execution.
  • Corpay
    Implementation Project Manager
    Corpay
    Apr 2022 - Dec 2022 (9 months)
    Oversaw client communication and escalation, facilitating fast feedback loops and alignment on delivery milestones. Partnered with enterprise clients to evaluate A/P and A/R workflows, lead training, and recommend configuration improvements supporting automation. Managed end-to-end implementations of payment solutions, creating delivery plans and risk checkpoints to ensure smooth go-lives.
  • S
    Technical Project Manager
    Symbeo
    Jun 2021 - Apr 2022 (11 months)
    Introduced structured risk-management practices, identifying issues early and reducing delays through clear escalation paths. Coordinated engineering, product, and operations teams, removing blockers and maintaining execution momentum. Translated technical requirements into clear project plans to support reliable delivery and cross-team handoffs.
  • L
    Lead Implementation Engineer
    Sep 2016 - Jun 2021 (4 years 10 months)
    Delivered data migrations and validation efforts for client system transitions, ensuring accurate and disruption-free go-lives. Led configuration work for a major application update, improving implementation workflows and increasing efficiency by 25% per client. Provided technical training and configuration guidance that drove high adoption and strong post-launch satisfaction.
  • Q
    Quality Assurance Engineer
    Oct 2015 - Sep 2016 (1 year)
    Developed automated and manual test scripts to increase coverage and improve release accuracy. Created regression test suites and executed functional testing across web and mobile applications. Partnered with engineering to enhance stability, reduce defects, and support consistent release cycles.
Education verified_user 0% verified
  • Portland State University
    B.S. Business Management and Leadership
    Portland State University
    Sep 2010 - Aug 2014 (4 years)