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Brianna Powell

About

Detail

Washington, United States

Timeline

work
Job
school
Education

Résumé

Jobs verified_user 0% verified
  • A
    Implementation Consultant
    AxisCare
    May 2019 - Current (7 years 6 months)
    • Successfully onboarded both franchise and enterprise accounts, ensuring seamless transitions. • Maintained an above-average CSAT score and consistently met or exceeded SLA expectations. • Delivered personalized client education and resolved software-related inquiries. • Revamped the onboarding process and created new documentation to improve internal efficiency. • Assisted in the training and onboarding of new AxisCare employees. • Regularly hosted webinars and Super User Academies to promote client knowledge retention and advanced use of AxisCare software.
  • W
    Support Specialist
    Wayfair.com
    Dec 2018 - May 2019 (6 months)
    • Assisted customers with billing requests and secure payment processing.
  • C
    Implementation Consultant
    ClearCare (WellSky)
    May 2018 - Dec 2023 (5 years 8 months)
    • Efficiently managed a flexible schedule aligned with client availability.
  • Rover.com
    Rover Now Specialist
    Rover.com
    Sep 2017 - Oct 2018 (1 year 2 months)
    • Interviewed and assessed new walker applicants using structured evaluation methods.
Education verified_user 0% verified
  • N
    High School Diploma
    North Knox High School
    Aug 2006 - May 2009 (2 years 10 months)