BRIAN LI Senior product manager

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Senior Product Manager

Paymentus

Jul 2023 - Jan 2024 (7 months)

• Led project initiative Paymentus' largest client build a relationship with a new payment processor as a result to bring $2M in revenue • Managed the operations and strategy work for one of the largest insurance companies, successfully coordinated between 4 companies to launch this product into the market • Led the insurance disbursement product, enhanced the product to be able to take on multiple payment processors, as a result pipelined an additional 100 clients forecasted at $3M in revenue • Led the project to build out chatbot support functionality, as a result reducing questions to support by 15% • Identified critical gaps in the product within the payment process, as a result mitigated a $450k loss • 0-1 developing, a net new pr

Senior Product Manager - E-Commerce

Knix

Oct 2022 - Jul 2023 (10 months)

• Led strategic product plans, the new features to be implemented are forecasted to improve conversion by 10% • Collaborate cross-functionally with lead; engineering, marketing, finance, legal, design as a result gathered requirements to build a feature that is forecasted to increase revenue by 35% • Identified gaps in compliance and built features to protect the company from compliance violations (GDPR, COPPA, CCPA, Cookies, etc.) as a result the company is now protected from any regulatory fines • Implemented improvements on the checkout page, focusing on the user's payment journey. As a result, conversion increased by 5%.

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Product Manager - Credit & Foundations

Ledn

Apr 2022 - Oct 2022 (7 months)

as a result this enabled marketing incentives to demystify crypto space for an average consumer • Shipped a new processes for all product managers to build products with security reviewed before launching into production • Oversaw product feature creation, emphasizing MVP development and future iteration planning • Led the design to build the first core banking systems architecture, as a result the system will improve all internal financial reporting, reduce fraud risk and improve system performance • Redesigned customer onboarding flow to meet global regulatory standards, while improving user experience • Built consumer lending feature from 0 to 1, as a result it will increase revenue by 30% and improve customer retention by 50% • Pr

Product Manager - Loan & Payments (Core systems)

Affirm

Mar 2021 - Apr 2022 (1 year 2 months)

• Lead a cross functional effort to build the virtual card network product, as a result online travel agencies are able to onboard with a forecasted revenue of $457M+ • Conducted market research on Canadian BNPL and Compliance. Presented to Affirm's executive leadership team. As a result, all products are adjusted to meet compliance regulations and saved $5M • Improved payment rails to enable payments volume to scale with the growing business, to support the $1Billion in transactional volume from Apple. • Identified and implemented new NSF Resubmit, validated new re-submit flow through A/B Test as a result the collection rate improved by 8% • Executed the payment processing certification process to ensure we are Audit ready, as a result

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Product Manager

Rogers Communications Inc.

Jan 2020 - Mar 2021 (1 year 3 months)

• Lead product research and system architectural design integrating natural language processors with the Rogers products • Defined an executed the end to end product vision and roadmap for Product Dashboards • Implemented customer feedback loop to prioritize roadmap, as a result improved customer satisfaction score by 15%, improved DAU by 5% and reduced average load times by 50% • Increased adoption by over 100,000 users by launching the new accessories financing dashboard, designed based off the needs of Rogers and Fido customers

BRIAN LI

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