Transformation executive with 18+ years leading enterprise-scale digital transformation, operating model redesign, governance modernization, and AI-enabled change across banking, healthcare, federal, insurance, and technology environments. Consistently delivers 30% gains in team capability and throughput across every engagement at $150–$200/hr per resource, a 30% uplift across a team of 15 recovers approximately $1.6M in annualized capacity. Brings direct P&L ownership as a co-founder; every transformation decision is measured against revenue, margin, and delivery outcomes, not just delivery velocity.
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Enterprise Transformation Lead
Bank of America
Sep 2025 - Current(1 year 2 months)
• Deliver 30% team capability gains ($1.6M+/yr in recovered capacity at $150–$200/hr per resource) by rebuilding operating models, governance rhythms, and decision-rights structures across the flagship digital platform serving 6,000+ corporate clients. • Lead transformation across CashPro Payments, a global payment platform governing ACH, wire, SWIFT, and cross-border transactions for corporate treasuries, ensuring all operating model changes align with payment network rules, banking regulatory frameworks, and treasury compliance requirements. • Architect transformation roadmaps, planning cadence, and Center of Excellence structures governing delivery across multiple business units in a highly regulated banking environment. •
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VP of Operations & Project Management (Co-Founder)
Fort Block Games, Inc.
Jul 2023 - Current(3 years 4 months)
• Hold full P&L accountability set operating model, pricing strategy, and go-to-market structure across two distinct user segments without adding headcount. • Own governance cadence end to end: planning, prioritization, resource allocation, and executive decision-making at startup scale.
Transformation Manager
Gdit
Jan 2024 - Jan 2025(1 year 1 month)
• Delivered 30% throughput gains ($8.5M+ in recovered capacity 12 teams of 5–8 people) across 12 federal teams by redesigning cross-team operating rhythms in FISMA/FedRAMP environments. • Reported directly to the CIO and CFO and to external government stakeholders, translating complex program delivery status, risk, and investment decisions into executive-level reporting for C-suite and federal leadership audiences. • Aligned backlog prioritization and release planning with mission-level objectives alongside architecture, product, and PMO leadership. • Stood up Jira/ServiceNow governance structures that made cross-team delivery status visible to leadership and measurably improved delivery predictability.
Transformation Manager
Elara Caring
Jan 2023 - Jan 2024(1 year 1 month)
• Directed 30+ concurrent transformation initiatives across data engineering, cloud, BI, and operations led operating model redesign across business intelligence, data analysis, and engineering teams through a migration off legacy systems. • Delivered multi-million-dollar capacity recovery through 33% output increase across a 4-person BI team and 12-person engineering team during legacy systems migration. • Delivered programs on time within internally funded budgets for cross-functional teams across multi-month cycles. • Ran executive steering committees, reporting transformation value and risk directly to organizational leadership.
Transformation Manager
GHX
Sep 2021 - Jan 2023(1 year 5 months)
• 50% lift in release success rate + $1.6M+/yr in recovered delivery capacity: Waterfall-to-Agile operating model transition established governance and release-planning structures delivering both reliability gains and 30% throughput improvement across a 15-person release team. • Built cross-functional rhythms connecting business objectives to measurable delivery outcomes, protecting platform delivery timelines and budget integrity.
Transformation Manager
Charter Communications
Jan 2021 - Sep 2021(9 months)
• $5.5M+ in recovered engineering capacity + $1.2M in budget savings: 30% throughput uplift across 50+ engineers through Agile operating rhythm transformation, with $1.2M in budget savings surfaced to finance leadership through executive Tableau dashboards. • Cut report turnaround 25% while improving cross-functional decision-making speed and data visibility.
• 30% analytics acceleration ($1.6M+/yr in recovered capacity): Operating model redesign for data-science and engineering teams improved throughput while lifting ML model accuracy ~15%. • Architected and launched the Benefits Sherpa program a strategic platform integrating third-party benefits data to surface retirement-readiness gaps across 100,000+ plan participants. Created employer acquisition opportunities by positioning Transamerica in front of HR and benefits decision-makers; drove retirement-plan sales by demonstrating participant gaps; increased 401(k) engagement, contribution rates, and asset retention; enabled cross-selling of Transamerica wealth and health products; and generated aggregated workforce financial-readiness ins
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Progressive Leadership Roles
Various (American Water Works Association, Labs Inc., Shane Co., WPS Health Insurance, American Family Insurance, 608 Games LLC)
Jan 2007 - Jan 2019(12 years 1 month)
• Built the transformation, governance, and delivery discipline behind 18+ years of enterprise change leadership across insurance, healthcare, telecommunications, and technology.
Education
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SAFe 6 Agilist
Aug 2026
In a SAFe (Scaled Agile Framework) environment, I have collaborated across Agile teams to plan and deliver features and projects. I have participated in PI Planning, sprint ceremonies, backlog refinement, dependency management, and cross-functional collaboration, while helping ensure alignment with business goals and continuous delivery.
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Certified ScrumMaster (CSM)
Jan 2026
Master of Business Administration (MBA), Management
Herzing University
Jan 2026
Doctor of Business Administration (DBA), Information Systems & Enterprise Resource Management
California Intercontinental University
Jan 2020 - Nov 2024(4 years 11 months)
Bachelor of Science, Software Development & Game Design