Brenda Zaldivar

Dynamic, results-driven operations leader with 14 years of progressive experience leading large-scale customer operations, digital transformation, and governance across complex, multi-line environments. Proven ability to lead teams of 90+ employees, manage multi-million USD budgets, and deliver continuous improvement aligned with regulatory and risk frameworks.
Selected for a global accelerated leadership program in India, contributing to the redesign and deployment of enterprise-wide quality assurance models. Recognized for strong problem-solving, critical thinking, and sound decision-making in complex operational contexts.
Trusted people leader and gender equity advocate, with a track record of building inclusive, high-performing teams and delivering measurable business impact.