Brenda Iminza

PROJECT LEAD

Invisible Technologies

Jun 2021 - Current (5 years 3 months)

• Managing my team of agents virtually via zoom, chat and email correspondence. • Empowering my agents with the correct tools for the task at hand. • Receiving and preparation of new project files. • Ensuring quality of the work done. • Guiding new agents on the processes. • Monitoring the work of the agents. • Constantly giving feedback and encouragement on what needs to be improved. • Managing squad meetings and schedules. etc

K

ACCOUNT EXECUTIVE LEAD

KENYA POSTEL DIRECTORIES

Sep 2018 - Apr 2021 (2 years 8 months)

• Coordinated several digitally driven projects. • Built and maintained good client relations. • Communicated product value to client that matches their specific need. • Trained and mentored junior executives. • Collaborated with other departments to ensure the clients get value and satisfaction of the services. • Formulated sales strategies. • Managing client digital marketing and branding content. Etc.

P

STOCK CONTROLER

PURDY ARMS RESTAURANT

May 2018 - Aug 2018 (4 months)

• Ensured there is adequate stock available for both the restaurant and the bar. • Fed purchase and consumed data in the system. • Monitored current inventory levels. • Provided daily stock levels for the bar and restaurant. • Ensured there is no misuse of products and resources. • Reconciled both previous stocks with the consumed to note any anomalies. • Processed and tracked all purchasing orders. etc.

A

ADMINISTRATIVE EXECUTIVE

AUTOMATE KENYA SERVICES

Nov 2015 - Jan 2018 (2 years 3 months)

• Handled internal and external communication. • Received incoming vehicles from clients. • Recorded customer information and issues with their vehicles. • Prepared the day-to-day expenditure analysis. • Ensured availability of spares required. • Coordinated with the client and inform them of the current situation of their vehicle. etc.

W

ADMINISTRATIVE ASSISTANT

WESTCON COTRACTOR LTD

Jan 2014 - Oct 2015 (1 year 10 months)

• Maintained a clean working environment. • Greeting clients in a warm and friendly manner. • Planed or organized for office activities and events. • Booked meetings and appointments and ensuring this data remains strictly confidential. • Answer and forward calls while also managing the calendar and email correspondences.

M

ADMINISTRATOR

MARYGOLD FLORISTS

Jan 2012 - Jan 2013 (1 year 1 month)

• Prepared purchase orders. • Received, stored and issued goods. • Managed stock levels and distributed supplies from stock. • Prepared inventories. • Was responsible for supply invoices and check against purchase orders. • Found sources of supply and obtained quotes from suppliers.

K

ADMINISTRATIVE INTERN

Kenya Broadcasting Corporation

Jan 2010 - Apr 2010 (4 months)

• Managed office equipments and materials. • Sorted and distributed incoming and outgoing mail. • Provided information and reports when required. • Ensured efficient filling of documents. • Distributed files to appropriate office for action. • Accounted for any files or folders that leave the office and ensure they are returned. • Performed any other duties assigned by the supervisors.

R

SALES

ROUND TRIP KENYA LTD

Jan 2006 - Jan 2008 (2 years 1 month)

• Maintained stock at the assigned point of sales. • Ensured that the point of sale is presentable and neat. • Assessed customer needs and provide assistance. • Actively seeked out customers in sales area. • Ensured proper customer service through team work with colleagues. • Built a trusting relationship with customers.

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